Peacock & Shrestha Dental Practice

I have been coming to this dentist practice for a long while and never had a problem before however I want to warn everyone about the treatment I have gotten and in the process of receiving right now. Around 8 months ago the dentist I see advised me to have a filling done. My tooth was not painful and I had no issues eating or any other daily dental related activities. Upon having the filling done, instantly there was sensitivity born into the tooth. To begin with the filling was too high so biting down on anything was impossible and for 3 months I travelled back and forth to Norwich and the dentist surgery for re-treatement of a tooth that did not have any issues except needed a filling in the first place. After months of treatment it was decided that a root canal treatment would be the best course of action. In march 2020 I started my root canal treatment and had 1 of 3 appointments to fix a tooth that only had issues caused by the dentist. After the covid outbreak all treatment was cancelled due to guidelines however, I have been requesting treatment for a long time now for this tooth. After a months in April of 2020 the temporary filling was dislodged and the tooth became very difficult to keep clean. I began to ask when my treatment would resume in May and was told I would be called when my treatment could restart however into mid August I had never got a phone call to inform me on progress for my treatment and by this time I had had a dose of penicillin to remove an infection that had caused an abscess like feature to form. I finally got to restart my treatment on Tuesday of last week and now I am lying awake on Saturday morning at 2 in the morning without any prescription pain killers to relieve the pain the treatment has caused me! Between being made to wait outside in the rain and a very rude receptionist seeming to be joking about me having a tooth removed which never had an issue or sensitivity in the first place and the amount I have spent for treatment I am very unhappy. Do not use this practice of you have any other option!

I have been going to this dentist for many years and always get good treatment and enjoy good banter with the staff. Today I had a bad wisdom tooth and was seen within hours of calling. Big shout out to the staff and in particular today rekha. Took time off her lunch to see me so really went the extra mile. Massive thank you.

Just a little note to say thank you so much to both Rekha, my dentist, and the staff in the office. Despite all the current pressure and problems they must be under in the current climate I've had a number of problems and pain with my teeth and jawbone. I was concerned that things were not improving and anxious about seeing anybody and getting some treatment. I called the practice and the staff in reception were terrific and Rekha managed to fit me in to investigate and help. I can't thank you guys enough, I really can't and would recommend the practice in a heartbeat! Guys thank you and keep up the amazing work, regards George

could not rate this place enough helped me out with tooth pain on the day of call great service clean all covid safe and lovey people

We have been going for years ,the staff are excellent, the service we had reference our teeth, very professional and very high standard, and we are very grateful and please for they professionalism .service