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QD Head Office (Norwich)

110-112 Barrack St, Norwich NR3 1TX, UK
+44 1603 275200
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Detailed Information
Openning hours
  • Monday 9:00 AM – 5:30 PM
  • Tuesday 9:00 AM – 5:30 PM
  • Wednesday 9:00 AM – 5:30 PM
  • Thursday 9:00 AM – 5:30 PM
  • Friday 9:00 AM – 5:30 PM
  • Saturday Closed
  • Sunday Closed
Photos
QD Head Office (Norwich)
QD Head Office (Norwich)
QD Head Office (Norwich)
Reviews
Paul S (11/10/2020)
I'm not quite sure what Google think to me reviewing qd head office as I only drove past it, from what I can work out by looking through the window it deserves 5 stars
Joanne Garbutt (05/18/2020)
No after sale customer service! Ordered an awning which was incorrectly described. Returned the item to their returns centre 3 weeks ago and within the returns period. I have emailed several times Over the past 4 weeks with no reply, telephone number permanently engaged (even at 6am and 9pm🤔) and to date I have had no refund. I understand staffing levels are lower than usual but if you can’t cope with the customer aftercare then limit what you sell. Happy to take your money but not give back what they owe. I do not recommend you order from their website at this time. Ironically their customer service email is customercare@. There is zero customer care from QD. Surely they can have a staff member at least answering emails. They can do that from home!
Christopher Sturm (04/28/2020)
Customer service is a catastrophe. They shipped my item one month after purchasing it via their website which is pretty much exactly one month off delivery lead time. No reaction from customer service for weeks. I relied on this item (shed eco base) and was let down completely.
stephen stokes (05/10/2020)
Recently brought a shed through them.. Customer service is poor.. My shed has not turned up.. I emailed company, still no reply You would expect reply
Chris Browne (12/29/2020)
This is not a retail store its the Head Office only .
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