Oundle House Dental Practice

I had a Fantastic experience using this practice! I contacted the practice initially in a state of horror as my front tooth had snapped and looked terrible aesthetically. Within hours of an initial call I had received a call from the dentist and had a next day appointment booked and been reassured it would be fine. The front of house staff were polite and helpful and the dentist put me at ease straight away, firstly with an outstanding temporary fix and weeks later my smile was better than ever. With it so difficult to access health care during COVID I was blown away at the level of service and the speed at which I was treated: Would highly recommend.

They would like me to pay for an assessment at £60.. which won't even discuss my issue. I would then have to book another appointment any pay more to order retainers... (time sensitive) Receptionist was very nice.

I had one appointment at this Dentist and I will not be going back, I was 2 minutes late for my very first appointment and was greeted with “Hurry up your late we all want to go home” I found quite rude but didn’t say anything. I had my appointment with the Dentist who seemed like a nice chap and was given a prescription for antibiotics as I had an infection.The Dentist told me to have the medication for a week and to book an appointment for the following week to have the tooth removed.The Receptionist texted me my next appointment date which was the same appointment I had just had but i didn’t look at my phone until I got home so didn’t realise her mistake and the surgery was closed. I phoned up the following days many times but my calls were ignored.the weekend passed and I managed to speak to the receptionist on Monday and said that she sent me the wrong date for my next appointment.She apologised and said the earliest she could fit me in was a MONTH later! I explained that the Dentist said to book me an appointment for the following week as he had only prescribed me a weeks worth of antibiotics! she said this is not possible as there were no appointment free. I read the reviews about this establishment before I booked my first appointment and I thought I’d give them the benefit of the doubt but I really wish I didn’t bother as it was just a waste of everybody’s time. Read the reviews they speak for themselves. Save yourself the hassle and go elsewhere.

Really good dentist but the staff and management are terrible, wouldn’t recommend this practice to anyone.

Everyone in there are RUDE I wouldnt recommend them to anyone