Tanners Lane

Staff are always friendly and have taken great steps to ensure customers safety using their facilities.

I Thought I Would Post A Review After Seeing Some Bad Ones ?.. I Have Been Using Tanners Lane From The Beginning.The Staff And Owners Have Been Nothing But Very Friendly.The Beds Are Great .They Do Great Offers On Sunbeds ,Like I say I Have Been Using The Beds For Years Now and Never Had A Problem.

Friendly staff that make you feel welcome

Been a member for well over 2 years and when approached the owner's wife voicing concerns how I was treated was told to f* off twice over the phone by the owner. Went in in a happy mood came out in a bad mood. Avoid at all costs. Not holding out much hope for a refund of my unused 2 hours of minutes. Having to update this review after the owners response which you can clearly tell what he really thinks of his customers. Yes I was given a refund but had to wait a few weeks while the owner got a new cheque book, so there is the first untruth. I went in the shop in a good mood I went to put my finger on the finger print and was being barked at not now not now constantly even though I was not doing anything. I've always felt there was a fake atmosphere there and now its confirmed. I then said great customer service sarcastically and while I was on the sunbed the wife then phoned her husband. I then asked for a refund without any swearing and yes I was frustrated how I was being spoke down to but did not swear, the wife then passed the phone over to the husband who then was very aggressive and told me to f* off twice. I gave her the phone back and called him a d*head then left. I think you are the sad man here, treating your customers this way and even in your response people can tell you're a bully . I'm not scared of you if you want to tell me to f* off to my face you know where I live. The owner thinks because he goes to the gym he can bully people and if I dare to leave an honest review which puts down the customer service at his business he'll sort it out! Awful business owner. People can make their own choice but my honest review stands!

Close to town centre