Map
Detailed Information
- Place Types Lawyer
- Address 17 Sheep St, Wellingborough NN8 1BL, UK
- Coordinate 52.3000592,-0.6916325
- Website http://www.familylawgroup.co.uk/
- Rating 3.9
- Compound Code 8825+28 Wellingborough, UK
Openning hours
- Monday 9:00 AM – 5:30 PM
- Tuesday 9:00 AM – 5:30 PM
- Wednesday 9:00 AM – 5:30 PM
- Thursday 9:00 AM – 5:30 PM
- Friday 9:00 AM – 5:30 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
I used family law this year a past few months ago and I must say they are absolutely brilliant! , i felt at ease and very comfortable about using them they took the time to listen to my self and my case and all the details which was so nice , Always checking with my self on if I understood the process of my court case asking if I was ok, listening and generally taking the time to get all the facts and my feelings about the matters , I very much would recommend! them to everyone who needed a solicitor, the lady I had work my case was amazing and so lovely , I had not been through it before and was so scared and panicked she made me feel so at ease, such an amazing law firm.
Honestly, the worst customer service I have ever received. Firstly, I'm greeted by an abrupt "Hello, who is this" followed by one of their lawyers telling me that I somehow got through to his private number yet I used the number they have posted on the website secondly I am put on hold for 5 minutes, after which I hang up. Then I call another office in Northampton and the woman just says "Yeah sorry we're struggling to take on new clients", it's best that way because I'm not going to pay people that don't have basic respect.
Excellent, professional and personal service from Haidee. Thank you very much
Very friendly on arrival but that's where it ended I'm afraid. 1 month to get an initial divorce letter written and I had to keep chasing, lost all confidence in them but with respect they sorted out a refund very quickly. I'm sure this is not usual practice but for me it made a stressful situation worse. Hence I've since gone elsewhere.
Wanted to give zero stars but wouldn't let me. They have managed to drag a simple financial settlement out for over three years continually throwing spanners in the works to cost me more money. Sub standard service on so many levels, failure to callback, reply to emails or acknowledge me in anyway at times. I am lodging a full complaint against them have cost me thousands and I'm still no further to a resolution. AVOID AT ALL COSTS ABSOLUTELY USELESS!!!!!
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