Map
Detailed Information
- Place Types Real estate agency
- Address Lawrence House, 5 St Andrews St, Norwich NR2 1AD, UK
- Coordinate 52.6304745,1.296384
- Website http://www.savills.co.uk/estate-agents/savills-norwich.aspx?utm
- Rating 4.6
- Compound Code J7JW+5H Norwich, UK
Openning hours
- Monday 9:00 AM – 5:30 PM
- Tuesday 9:00 AM – 5:30 PM
- Wednesday 9:00 AM – 5:30 PM
- Thursday 9:00 AM – 5:30 PM
- Friday 9:00 AM – 5:30 PM
- Saturday 9:00 AM – 4:00 PM
- Sunday Closed
Photos
Reviews
An excellent service from Ben Rivett and his team at Savills.
Ben’s communication throughout the sale process could not be faulted. From the initial valuation, the production of the marketing brochure with photos and literature about the property, through to the viewings and the follow ups with the prospective purchasers.
After approximately 12 viewings within two weeks from the start of the marketing, we received several offers and exchanged contracts 4 weeks later. Ben was always prompt in returning my calls, often at weekends, and he was always friendly and helpful with his advice. The team at the office in Norwich were friendly, efficient, and informative and the viewing agent was excellent with the prospective purchasers. I had previously received a glowing recommendation about Ben from friends who had recently sold their substantial home in our town. The whole sale process was much less stressful than it could have been, and I would highly recommend Savills.
Ben Rivett handled our purchase in a friendly and professional manner throughout. We appreciated his very quick and helpful responses at all times. He helped us and the vendor through the unusual market conditions in a sensitive and intelligent way and stayed with us until we completed. We are delighted with the house and Ben was a pleasure to deal with throughout.
We arranged a car parking space through Savills which we paid for 3 months as agreed with no issues at all.
3 months later we received a letter from the council stating we owed £112 in business rates! We are NOT a business and this was never explained to us when we agreed to the space.
When I called through I spoke to a guy called Mark who's answer was essentially "this would have been made clear to you in the agreement sent through"
Fortunately I spoke to a lovely lady at the council who managed to help us resolve the issue.
Typical response of "it's all in the paperwork" which didn't wash with me. As a senior sales manager of almost 11 years who takes pride in the customer service he offers, this encounter was disappointing to say the least.
Ben was really helpful, professional and responsive during our home purchase. A truly personal service. Thank you!
During a long, drawn-out purchase of a property in Norfolk, Ben Rivett was friendly and professional and worked hard to move the purchase forward and keep everyone on good terms. Thanks Ben.
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