Henderson Connellan

Without a doubt the worst experience of my life, I have never been made to feel so little by spending My money. The experience made me feel like I was buying I used car, and to be honest that is a disservice to use car salespeople who put a lot more effort in than this particular lot of people in Kettering. I initially put an offer in of 10K below the asking price and was informed on the phone, this would not be accepted by the owner. I was then told that they have received a few offers and all the potential purchases will be given a fairly chance to put their best and final offer forward and would receive a call in the morning for my offer. I then called back within 20 minutes and was told person I was speaking to was unavailable I left a message for that individual to contact me, he never did. I called back 2 hours later and was left on hold for a good five minutes before somebody came back to me to let me know that the person I was trying to contact was not in the office. I received a call the following morning and was informed but the vendor had accepted an offer from one of the other offers that was put forward, this really upset me as I had made a couple of attempts to speak to them the day before to change my offer as we really, really liked that particular property. I spoke to the sale manager and explain my situation she was very apologetic and said she'd get to the bottom of the matter she also informed me that if I was to put a higher offer in she felt I would then be in the driver seat as the vendor was very much money driven. I put in 2,5K above asking price. we received calls from her and she informed us that the vendor Decided to go with the other offer because it was a sure thing. Two days ago I received a text message from the sales manager informing me that the house is back on the market I responded to her and left her a voice message I am still waiting for a call back, It no wonder this property has been put back on the market twice. #Worstexperienceever I do not recommend these people at all, if you value service and want a good experience of buying your dream home. DO NOT USE Henderson Connellan Kettering

I did not buy a property through this agent but carried out some viewings. As widower I was very nervous about viewing by myself but was put at ease from the initial contact. I met a few of the staff and they were all so very helpful and friendly to me. They wore masks and gloves too which made me feel safe. I wanted to write this review as I did tell the chap I met on the last time that I was very impressed with the service. Thank you

Very poor service. Couldn’t sell a house in 6 months. Swapped to Chris George, sold within the weekend of listing. Never return phone calls, rarely answer emails. Certainly don’t work for the best interest of the vendor. Money for old rope. And the solicitor they recommend, in JS Law, nothing short of incompetent.

We are renting house via Henderson Connellan Kettering around 5 years in a row. I really like how they doing their job. They always send a letter about visiting at least 1-2 week in advance. Fix Flo service very easy to use. We had problems with boiler 3 years ago and it was replaced within one week. About last problem I reported last night and today before noon plumber already sort it out. Incredible professional service especially before Xmas and with all of this covid madness! Highly recommend Henderson Connellan Kettering office. And one of the most important thing- their team are very professional, efficient and friendly! Thank you for everything what you doing!!!!

We have had a very good experience with Henderson Connellan. In particular, Georgia was extremely helpful and responsive. She dealt with a number of viewings at our property and always provided feedback swiftly. She also negotiated on our sale providing helpful advice and seeking to achieve a good outcome for us.