East Anglia Roofing Solutions Ltd

Initial appointment took nearly 3 hours on a Saturday, we felt pressured into moving forward with the renovation which, in hindsight, was filled with pushy and predatory sales tactics ("I can only do this deal today, we may not be able to offer this again", etc). They have since hounded me for weeks for a follow up appointment and to set up a trade account with them because we brought them "a lot of business". I accidentally missed an appointment and am anxious on the phone as it is, but when I finally answered the phone to them the sales rep berated me for not answering and then tried to hard-sell me a conservatory. I explained we'd changed our mind and did not want a conservatory, we would be looking for something else. She berated me about not getting a quote with them and instead going for a company we've "never used" (we have used them on multiple occasions and they are wonderful). When I calmly asked to just make this follow up appointment and we did not want the trade account, she wouldn't drop it and kept asking why we wouldn't want such a good deal. I finally got a bit snippy, asking just for the appointment and let's leave it at that - she told me she'd get the manager to call me and hung up. Thoroughly unimpressed, absolutely do not recommend. Have even changed my name to leave this review as I'm worried about potential backlash, although I'm sure they know who I am anyway. We will be hiring an independent contractor to review the work they've actually done as I'm now worried that their workmanship may be as bad as their sales team.

I arranged an appointment with them and they rang me on the day of the appointment asking about if my 'husband' ( who I never mentioned) would be attending the appointment. They were insistent on rearranging appointment when my husband was there. I said I wouldn't have arranged an appointment unless I was in a position to make a decision. He started asking if I had joint ownership of the house. I'm not answering questions to some stranger over the phone regarding my relationship and home owner status. I cancelled the appointment because of his weird attitude on the phone, if I'd been a man he wouldn't have insisted his wife be present at the quote. After reading the other terrible reviews on here it just confirms my impression.

i was told over the phone the appointment would be 30 mins (appointment lasted 1 hr 50 mins!) The products sound good, they use different company for the products. The company pressure wash the roof, been informed by most people in the business not to pressure wash the roof as it could more problems in the long run. The pressure selling technique was absolutely outrageous, starting with a price of just under £6000, then quickly reduced to £4000, but i'd have to get in quick as the offer was for 10 houses only, I said 'No thanks ' so it was onto the manager 'oh dear 9 houses have already signed up to the offer' you could miss out the offer would go back upto 6000 if we have to come back!! i still said no thanks, back to the manager, surprise! the offer is now 3200. I got out my chair and headed to the front door. Goodbye!! Try your local trades persons.

Anglia Roofing Solutions replaced a flat roof on an extention for my mum and dad. They were kind enough to rebook the quotation appointment so I could be present for my peace of mind. Both myself and my mum and dad were 100% satisfied from start to finish, the lads doing the job didn't stop working! My only complaint is that I tried to contact the office and didnt get an answer, but called back an hour later an did, so only a minor thing really!

Predatory sales techniques, avoid at all cost!!!