Shoe Zone

what an amazing concept. shoes, lined up in rows upon rows of shelves, in a shop. if you need a pair of shoes this would be a place to visit. next time i require footwear I shall visit this zone. great service. 5 STARs

Shoes are decent but there is zero customer service. Stood at till waiting to pay for a good 3/4 mins while staff refilled the store.

A good range of reasonably priced shoes in here, they also carry a range of bags and backpacks which was a pleasent surprise too.

Thoroughly disappointed hoped to go to Shoe Zone in Norwich on Stephens St to exchange some shoes & buy 3 lots of winter boots. Usually late night shopping on a Thursday. Opening times stated closed at 8pm. It was actually closed at 6.30pm tried the doors as lights on & member of staff about who saw us but didn't let us in - not impressed!

5 stars: Excellent 23 minutes ago TOP QUALITY CUSTOMER SERVICE. TOP QUALITY CUSTOMER SERVICE. Sunday November 3rd 2019 Good afternoon. Today I was shopping with my wife in Norwich city centre, (we are both now retired and having a few days away in Norfolk) and we both browsed the windows of your new look Shoe Zone store on Saint Stephen's Street. I was very impressed, my wife even more so as we have had a lot of terrible experiences and poor service at various outlets of your company previously and down the years and haven't shopped with you for over 2 years. The displays looked so inviting and my wife quickly fell for a pair of Heavenly Feet brand boots at £59.99. So in we went. The shop was quite busy, but we were both greeted by a friendly guy who couldn't have balanced his load more efficiently and professionally akind with his colleague. His attitude and service were exceptional, there were only two of them running the shop and it was obviously far too demanding for such a feeble number -Will you greedy, clueless Head Offices ever learn here!-Anyway, I was very impressed and asked his name. Thanks to Neill and his colleague, Luke, the company got 2 good sales from my wife totalling £80.00 plus and we will definitely be back. Well done lads, far more important than anything, you're a credit to yourselves and deserve, in our opinion, much better Gerald Cosworthy Melton Mowbray