Map
Detailed Information
- Place Types Shoe store
- Address 15 Lamb St, Spitalfields, London E1 6EA, UK
- Coordinate 51.520069,-0.075132
- Website http://www.drmartens.com/uk/
- Rating 3.8
- Compound Code GWCF+2W London, UK
Photos
Reviews
Great service, staff not too pushy, offered me the things I believe I actually need.
My name is Jon and I live locally to this branch.
I bob in frequently on 'fashion patrol'. After purchasing a new pair of shoes, I bought some products from Doc Martens for maintenance.
The staff were so friendly and expert with their advice. What a FaBuLoUs place to have so closely situated to my Brick Lane home!! Go check it out!!
Had to take a pair of boots I bought as a present for my sister back here today for exchange. Wow - some of the best customer service I've ever experienced, efficient, no fuss, courteous, problem solved in five minutes. Special thanks to the guy who helped me, sorry didn't get the name - if the manager's reading this, it was the cool black guy with multiple piercings, stretched earlobes and a silver front tooth, he was brilliant. 10/10 all round, thanks guys.
First i must say that i do really love the product a great boot or shoe. My issue is with the advice / service i got. Tried a pair size 8 my size and the sales assistant told me that i should get a size smaller that his personal experience is that your size is to big and you should get one size smaller the shoe will stretch after some time and it will be fine, the stretching might take a bit of time but it will be good and work out. I got them and after a couple of months wearing them my heels still bleed and blister (couldn't return them because they were used out). The shoe is still cramped and i stopped using them. I walked with them as much as i can but when i walk a bit more my heels bleed almost lost count.
So i bought the shoe it was my decision at the end of the day, i will not be wearing them so thats money in the bin, what i want to say is that. Everyone's feet are different and do not give advice on getting a smaller size , as a customer i will listen to you i did and it will not happen again.
Great shoe rubbish advice/service
The staff is nice indeed, although... My pair of doc's started to disintegrate (bottom part of sole came off the upper, and sole cracked in the middle), after 2 months of urban office wear. I know! I guess they are struggling to make their shoes as good as they did with all the demand. When I went to return them, they did not have my size and offered to refund me. Only after I asked whether it is possible to order them, they confirmed that there is indeed such an option, which I found strange they did not suggest at first place. I paid for next day delivery, and had to wait 2.5 days to actually get my shoes (got 10% off as well but seemed somehow little after all the hassle). Not good guys, not good enough. Kind of makes you lose the entire belief in the concept of good, long lasting shoes and a bunch of nice guys who sell them...
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