Savills Chester Lower Bridge Street

Charlie This is the first time I have ever asked a company “how do I leave you a review” that’s for sure and more specifically regarding an individual, in this case Charlie Kannreuther. I was in a situation where I had to move, and move fast towards the end of 2019, and with a house valued at £2.7m in a relatively niche market it was going to be quite a challenge. Moving house for most people is an exciting and happy process, but for us sadly it wasn’t, and I was very anxious and stressed, and with the agent being so key to helping us i needed to feel i was in good hands. Charlie was incredible. His knowledge of the market was superb, his ability to keep me calm and positive was so comforting and reassuring. At one point I was calling him daily with worry and stress and he was always able to help. He managed to find a couple interested in purchasing and he got them to pay the full asking price. Despite many unpredictable issues arising with planning and building control and quite unusual demands he was able to get the deal across the line, he even managed to sell most of our furniture in the deal. Charlie has a great relationship with local lawyers and never ever required chasing, in fact he was always one step ahead of everyone and as organised as you possibly could be. With a huge house like ours there were so many working parts to coordinate and he did it with ease. I had a commercial property that was going through with another agent however the purchaser pulled out right at the last critical moment. On a whim I asked Charlie for help and he was able to go through his contacts and find a buyer, exchanging and completing in 2 weeks, yes 2 weeks!!! Let me assure you that Charlie actually saved us from disaster. He was able to dispose of over £3.3m worth of assets in a slow market with an intense amount of pressure very quickly. Not just an amazing agent but a truly lovely, polite, and genuine man that i will be eternally grateful to. The most impressive personal touch and eye for detail in an industry often full of the opposite and has done himself and Savills proud. I hope that people read this as he really deserves it. Ben

Our experience of Savill’s as prospective buyers could not have been better. Pauline Kay handled our enquiries, viewings and purchase negotiations with great professionalism, courtesy and warmth. We would recommend Savill’s, and Pauline in particular, to anyone intending to buy or sell a property.

Pauline Kay and her team were relentlessly positive and helpful throughout the process of selling our house. Pauline's advice was thoughtful and sensitive . Communication was swift and we really appreciated Pauline''s willingness to deal with a variety of issues.

So pleased I appointed Charlie, Pauline, Harriet and Henry to sell Haughton Thorn, we sold in under a week at the full price, Savills have a great team in Chester and work really closely with their clients. Many thanks Robert Baxter RBD Architects.

I really have been most impressed with my Agent, Pauline Kay’s professionalism throughout and felt we developed a wonderful rapport from the outset. Pauline consistently went the extra mile to ensure I was kept fully updated at all times and I cannot thank her enough, and the Team, for concluding the sale of my home so satisfactorily. Well done All!