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Daniel Peacock (09/08/2020)
really poor level of service. Slow to respond to queries and questions and expensive to use. Actually held paying money back from my deposit and failed to give me a reason why 4 weeks after I left a property under their tenancy. I would be concerned if I were a tenant in using them or Frank Innes who they are responsible for.
gordon hill (08/18/2020)
To all customers thinking renting from this fraud company I would I advice don't avoid at all costs countrywide shouldnt  even be operating as a Management Service or letting agency they lie give you false information told me I had rent arrears fees of £180 then they changed it to late payment fees. Don't let them try there bully tactics after 3weeks of disputes via email they decided to waiver the fees more like there was no fees. They tryed to take the fees from my deposit over all it took me over 5weeks to get my deposit back after providing evidence at the start. The property manager Rianna richson is a lier she changes her stories  very unprofessional and bad management the case is been taken further to the ombudsman and legal action has already been taken.
Heidi Molloy (09/16/2020)
Absolute nightmare to deal with treat tenants like rubbish care about the money & nothing else demanded very rudely by email but it took at least 4 reply to actually make rent payment due to their incompetence AVOID AVOID 🚫🚫🚫🚫
Matt Kay (03/02/2020)
Clueless chickens , hard to get hold off, slow reply on email and nobody helps. Just pointed in random directions instead of dealing with the problem. These and bainstowe Eve's working hand in hand to scam me out my deposit. I left the property how found and was ready for someone to move straight in. Inventory check was lazy and nothing was electricaly checked, oven didn't work. Wiring was shocking. Would never ever use these or bainstowe Eve's again, have made my life hell and left me out of pocket for £625. The reviews on here are there for all to see it isn't just me that feels this way.
Mick Hickman (04/21/2019)
Shocking customer care. Never respond to messages. Can't get basic information correct and no clue what they are doing.
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