Dentcare 1 Smile

I will never be returning here again! On my initial visit I was told I would be having a checkup and a filling for my cracked tooth (the reason for my visit) I was told if I had a fill-in it would cost me £67 for the entire service. The lady looked only at the broken tooth did a temporary fill-in and said that I should rebook for a full check up and have a proper fill-in next time. I payed the receptionist £22 for my visit and again was told my next appointment would cost £67 for the fill-in and an extra 40 something if it was a deeper fill-in so I booked in. The next visit came around and she xrayed my mouth, did the check up and basically said I could keep my original temp fill-in, or because it was a mollar I'd have to pay private pricing (far too pricey) so I left with the same temp fill-in, so what was the point in my second appointment? She could have just given me my options the previous appointment and I wouldn't have had to pay for a second check up! I complained to the receptionist who didn't understand my need for two appointments but had nothing really to say except how she felt in the middle of things 🤦‍♀️ so I payed and left never to return. All of this after I complained to the dentist about the lady who greats you at the door checking temps touching me with the thermometer then herself then me again because it wasn't working, not cleaning it then touching the next person with it, just as we're about to go into lockdown, she should know better, I grabbed loads of sanitiser and covered myself straight away 🤦‍♀️ Furious with my visit, I left in tears as I absolutely hate confrontation but felt taken advantage of and mistreated, my advice would be DON'T GO HERE!

Very helpful abs friendly surgery, needed an emergency appointment today and they did all they could to fit me in. Thank you

It was a very good experience the nottingham practice is really good and there are good staff there it was a great experience with the dentist umar he is a great dentist and is always there when you need a dentist to talk to

all staff and dentist have been very informative to me when providing treatment to myself and my family.

Really unprofessional! My mother made a face to face appointment and when she arrived on that date they didn't have it booked so she then had to arrange another day to go. I called to make an appointment and they told me a week on Monday at 6pm is their only free space. I was in a lot of pain but I waited a week because they are supposed to be good dentists. I arrived on the Monday and was told my name wasn't in the system after I gave all my information on the phone. They also insisted I may have rung the wrong number! After the appalling, unprofessional start by the receptionist I decided not to continue with the practice as I do not have faith the dentists will be any better.