Map
Detailed Information
- Place Types Real estate agency
- Address 45B Plains Rd, Mapperley, Nottingham NG3 5JU, UK
- Coordinate 52.985665,-1.11957
- Website http://www.david-james.com/
- Rating 4.6
- Compound Code XVPJ+75 Nottingham, UK
Openning hours
- Monday 9:00 AM – 5:30 PM
- Tuesday 9:00 AM – 5:30 PM
- Wednesday 9:00 AM – 5:30 PM
- Thursday 9:00 AM – 5:30 PM
- Friday 9:00 AM – 5:30 PM
- Saturday 9:00 AM – 4:00 PM
- Sunday Closed
Photos
Reviews
As a recent first time landlord I am happy to say that all my dealings with staff at David James have been very friendly, positive and professional. It was a bit of a leap into the unknown for me but from advising on the process and letting my property, to finding good tenants and sorting any maintenance issues; each member of the Lettings Team has dealt with my queries quickly and efficiently and been very helpful. I feel that the service they provide is good value for money and I happily recommend them to anyone looking to let their home.
The service as a landlord has been disappointing in parts.
I initially dealt with James Royd and Grace, who have been superb. Very friendly and helpful with clear lines of communication. But as time moved on, I was let down with the level of communication, particularly by the head of the lettings, Steven as an example...repair works had gone ahead without my consent. I wasn't receiving the invoices and was told that there wasn't any problems and I was getting them...James stepped in and found that there was an IT issue on their part. He was super professional and warm. Then, finally the end of tenancy was given over the phone by Steven. There was no hello, hope you are well..he waa straight in quick with the.."the tenants have written in to end their tenancy, do you want to let or sell?" He was quick to try and snatch for business, without allowing me time to digest what he had told me, nor allow me chance to ask questions regarding the news I had just recieved. There was no formal email outlining the end of tennacy date and the process which follows on from this. I also had no email or call stating that the keys had been handed in by the tenants, so I wasn't sure when I could take possession of my property.
As client, i shouldn't have to chase the agency for the basics.
As a first-time renter in the UK, David James Estate Agents made my experience an absolute delight. I spoke mostly with Grace - and Charlotte while Grace was on annual leave - and both of them were incredibly responsive and detail-oriented, and they were more than happy to answer my many questions. I was especially grateful for Grace, who walked me through every step of the rental process and went above and beyond coordinating details with the landlord, especially by allowing me to have a few items delivered to my new flat prior to the beginning of my tenancy. Charlotte was also great, as she quickly jumped in to help while Grace was out, and she was very flexible about meeting me at the property to drop off the keys, which I really appreciated. The whole process moved smoothly and I appreciated their thoroughness, customer service, and transparency throughout.
David James have been fantastic in both our sale and lettings experiences with them. As first time landlords, their knowledge about the market and advice they have provided has been invaluable. Polite and professional each time, would highly recommend both teams! Thank you all.
One of the best estate agents to have worked with. Everything was sorted fast and both Grace and Charlotte have been really helpful
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