Map
Detailed Information
- Place Types Electronics store
- Address Cantay House, Park End Street, Oxford OX1 1JD, UK
- Coordinate 51.7527288,-1.2660611
- Website http://www.oxfordaudio.co.uk/
- Rating 4.6
- Compound Code QP3M+3H Oxford, UK
Openning hours
- Monday Closed
- Tuesday 10:00 AM – 6:00 PM
- Wednesday 10:00 AM – 6:00 PM
- Thursday 10:00 AM – 6:00 PM
- Friday 10:00 AM – 6:00 PM
- Saturday 10:00 AM – 5:00 PM
- Sunday Closed
Photos
Reviews
Had a wonderful experience with this place. I’m especially grateful for the try-before-you-buy (at home) offering.
Love this place Knowledgeable friendly staff definitely 5 star rating
Fantastic service, willing to loan equipment and gave me excellent advice and the results are astounding - I can not recommend the team here highly enough. I am certainly one very satisfied customer😊
I have had two demos in Oxford Audio, and have made two purchases. The first was of some headphones, as I was thinking about ditching speakers and going for a fully headphone-based setup. But I was not impressed with any headphones, even the very top end stuff, so stuck with speakers. The second demo was of ATC speakers, which I bought there and then, and have been very happy with. We also bought a turntable from them.
But... the customer service is very hit and miss. I tried telephoning on a Friday to arrange a demo once, thinking I'd upgrade my amplifier, and whilst somebody answered, they told me they were busy and would rather not talk about it on the phone then as they were setting up for a weekend event!
So I then tried emailing with the same enquiry about possibly upgrading my stereo amp, and nobody ever replied.
Finally I went in, and was recommended a Rega amp (which I'd never heard of but, after going away and researching it, retails at many multiples of my ATC speakers), and was offered a home demo when the amp came back in store. They said they'd telephone me the next day to confirm and... surprise surprise, the call never came.
I get the distinct impression this is a store only interested in customers wanting to spend megabucks and everybody else is either tolerated or ignored.
Best products with best service
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