Cats @ Ratcliffe Luxury Cat Hotel

I left my cats here for a few days whilst I was away. I was so nervous about leaving them but Andrea was so lovely! She made me feel reassured about leaving them and sent me regular updates and pictures so I didn't worry as much!! They had a fab time and it's such a nice environment! Will definitely consider leaving them here again! Thanks Andrea!! 😻

Cats at Ratcliffe Luxury Cat Hotel is everything you could ask for from a cattery, and more. As self-confessed borderline crazy cat people(!), my partner and I were apprehensive about leaving our cats for the first time, but as soon as we met Andrea and saw the facilities provided, our minds were put at ease. Andrea is a genuine cat lover with several of her own (that are kept away from the ‘guests’), and our cats both warmed to her very quickly despite them not being great generally when we have visitors to our house! Andrea supplies a vast selection of wet and dry food, meaning that guests can typically enjoy their normal diet - one less thing for them to acclimatise to! There is no shortage of toys, in fact Andrea keeps a specific bag for each guest containing their favourite items for future visits (with familiar scents for the guests). Those staying over Christmas also receive a customised stocking with names on - and these are just a couple of examples of the fantastic personal touches provided at this cattery. The ‘suites’ are split into two sections - an indoor, temperature controlled part with two tiers to look out of the window, sleep, eat and drink (complete with water fountains!) and a front part that is slightly more open for cats to play, and hear each other and the radio in the corridor. Cats are also allowed a supervised wander down the corridor from time to time so that they can stretch their legs and say hello to other visiting felines! The guests even get groomed, along with plenty of fuss and attention in general from Andrea. The suites vary in size, meaning that they can accommodate cats that live together. There are several cat trees etc. in each suite, and Andrea constantly invests in new equipment and considers ways to improve what is on offer. The best part for us is the daily Facebook upload of photos of our cats (you can opt out of this if desired), which we always look forward to when away! When we come back to collect them, they’re never in a hurry to leave! It’s no surprise to see that Cats at Ratcliffe Luxury Cat Hotel is becoming increasingly popular with cat owners - fully deserved. If we ever move far away from the area, we’re taking Andrea with us!

Lottie was so happy with Andrea looking after her. When we booked a last minute break she went to another cattery and was obviously not as happy as being at Cats@Ratcliffe as she would not have anything to do with us. My daughter collected her yesterday and Lottie breezed in to the house like she had been outside for 5 minutes. So loving and happy to see us. The photos of her kept us going and we clock watched for the time we knew they would be there. There is no better place to leave my baby.

I left my cat here for ten days and it was the first time she had been away from home. I am so happy with the service provided it's a lovely place that's very clean and quiet. My little cat was more than happy to be there I am sure and I got an update everyday with photos to put my mind at ease. I would not even consider taking her anywhere else it's a wonderful place and I would recommend it to everyone as I already have. I have told all my friends as it is so lovely it deserves raving reviews. If you are looking for a place for your precious cat I would recommend this without a doubt I am already looking at booking her in again as she was looked after so well she came back home happy and healthy and that's all a pet owner wants. Five stars from me x

It was Loki’s first time in a cattery and Andrea went out her way to make sure he would be comfortable. I received messages and photos daily which put my mind at ease. He came home relaxed and happy :) I’d definitely recommend. The facilities are very clean, modern and build with comfort and safety in mind. Lots of toys and treats! 😻