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Argos

1, Townsend Shopping Park, Shepton Mallet BA4 5SB, UK
+44 345 656 4109
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Detailed Information
Openning hours
  • Monday 9:00 AM – 8:00 PM
  • Tuesday 9:00 AM – 8:00 PM
  • Wednesday 9:00 AM – 8:00 PM
  • Thursday 9:00 AM – 8:00 PM
  • Friday 9:00 AM – 8:00 PM
  • Saturday 9:00 AM – 6:00 PM
  • Sunday 10:00 AM – 4:00 PM
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Reviews
Clare Gardiner (12/17/2020)
Rude and unhelpful staff inside shop. Everything was too much trouble, short and snappy attitude. Lady on door was friendly and helpful though.
Josh Smith (10/23/2019)
I wouldnt even give your online service 1 star as thats too much. Tried to make an order for a tv to collect right away and your useless website got far enough through the payment to take the money but not far enough to release a collection code so instead of being sat here watching tv ive now got to wait to days!!! And as for your call centre help desk they were equally as useless saying sorry doesnt cut it how about tryinh to make your cutomer feel lile they havnt been robbed!!!
Charlotte Wheeldon (11/05/2018)
My sister went in to buy a fridge freezer at the weekend, we chose one and it said it was available for delivery. So we went up to pay, gave the address and they said it was unavailable. Did this about three times in total. So went back got a selection of 3 to try and the first one was available to deliver on Monday. Bought this one and thought it was all fine, got a message saying to contact Argos as there was an issue. Contacted them and they said there was an issue and it would take almost a month to be delivered. So my sister bought a fridge freezer elsewhere and got it the same day with no issues. Will be getting a refund and not buying from there again. Once or twice is fine to have an issue, everyone makes mistakes. However we spoke to 2 people (one being the manager) and we still had problems. Will not recommend at all.
Chiara Chatard (03/06/2019)
Don't buy laptops from ARGOS they will not refund if it has been opened, even if it has problem or just changed your mind. They say it is Lenovo's responsibility to authorise refund / exchange. I was very much under the impression the retailer was legally responsible. The manager at Shepton Mallet ARGOS was unhelpful only wanted to pass the buck, horrendous customer support. Their 30 day return policy does not guarantee a refund, or even an exchange. They make you ring the laptop producer to get a fault code. Apparently it takes Argos 2 weeks. It took us 2 hours. Today I took the laptop back with the magic code still refused a refund as the manager was not there. Eventually got an exchange for a different laptop, I paid the difference for the one I had ordered only to realise afterwards that the price i paid today was more than the one on my order 3 days ago. Going back again to be refunded.
John Stevens (03/18/2017)
I agree with your other reviewer. I bought a vacuum cleaner from Argos in Shepton Mallet and spent over £100 in total. When I tried to use the cleaner the same day I found that it would work on hard floors but was impossible to move on carpets and when I took it back the manageress said that I could not return it as I had opened it. I said that if I bought a vacuum cleaner I would have expected it to work on carpets and how could I make sure that it did what I expected unless I opened it. She was very unhelpful and would not take the cleaner back. I have always found Argos very helpful previously and have been a good customer but after this experience I will not be returning to Argos.
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