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NOPS

47 Walton St, Oxford OX2 6AD, UK

+44 1865 311745

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Detailed Information

Place Types Real estate agency
Address 47 Walton St, Oxford OX2 6AD, UK
Coordinate 51.759712,-1.265809
Website http://www.nops.co.uk/
Rating 2.7
Compound Code QP5M+VM Oxford, UK

Openning hours

Monday 8:30 AM – 5:30 PM
Tuesday 8:30 AM – 5:30 PM
Wednesday 9:00 AM – 5:30 PM
Thursday 9:00 AM – 5:30 PM
Friday 9:00 AM – 5:00 PM
Saturday 9:00 AM – 12:30 PM
Sunday Closed

Photos

Reviews

Paul Davison (11/11/2020)

Hannah was friendly and professional and made the process easy. The quick response times stood out. Excellent service

T Seabrook (TSeabrook) (09/23/2020)

NOPS have always responsive and available throughout my 4 years of renting with them. We received prompt call-outs for repairs and maintenance whenever requested, there were no charges for any of these call-outs. Correspondence with the employees of NOPS has always been a pleasure, in particular with Mimi. Interactions with Hannah, Emma, Sarah, Billy, James, Janice, Laura and Lu have also always been pleasantly professional and courteous. Our final check-out process was painless, under close correspondence with the property manager. We followed the check-out guidelines closely, ensuring good care of the front and back gardens, and booked professional end-of-tenancy cleaners (Ultra Cleaners). As a result, we received no deductions from our deposit. My advice for new tenants with NOPS would be to stay in touch with your letting agent regarding any issues and ensure that your communications are polite and clear. NOPS deal with lots of assorted requests every day, being courteous and understanding to that goes a long way. With that, I would expect there to be no issues, providing that requirements of the contract and checkout guidelines are followed.

Jona Albrecht (09/15/2020)

If you are here, looking at the Google reviews before renting with NOPS, CONGRATULATIONS. You are about to avoid one of the worst letting experiences of your life. DO NOT rent with NOPS. They are professional scammers who will charge you for repairs that they didnt address from previous tenants (probably charge them twice), overcharge for small repairs, are some of the most rude people I have met in my life and have hidden administration costs. If you have any other options, STAY AWAY. Also quite a few of the good reviews here are fake, for example ones written by Nikita Filatov, a letting agent working for them, or the one written by a girl surnamed Swailes. Robin and Debbie Swailes are the proprietors and directors of NOPS. Some others are written by professional contacts of NOPS e.g. by letting guru, which is an investment protection service for landlords. The vast majority of tenants here agree that NOPS should be avoided at all cost.

Pupinder Ghatora (10/06/2020)

The team at NOPS looked after one of my student properties for over 13 years. They really did go out of their way to ensure the tenants and I were both happy. Thank you all.

George Cook (09/11/2020)

Read a few reviews beforehand but though I would give them the benefit of the doubt. Had no issues throughout the tenancy although found that they did not communicate with the Rent Guru (another involved agency) and would often find myself going back and forth between the two. The deposit return was when the real issues became apparent. They tried to charge for as much as they could and would not present an invoice until 5 weeks after our tenancy ended - claiming more deductions over this time. Then once the deductions are finalised they passed responsibilities over to Rent Guru so any issues are no longer directed at them.

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