Sarah Hodge

Great job by Hannah and fantastic service to fit in a last minute hair cut before lockdown 2.0

Alex cut my wife's (Jane) hair this afternoon. It's been a while because of lockdown. She is now very happy. Thank you Alex. You have made me very happy as well. Keep up the excellent, professional and friendly service.

A very good experience with Becky doing my hair. Great attention to detail. Will be back!

The staff are awesome (most of the time...!)...but sadly the prices consistently increase and the owners don't invest back into the premises. Many years ago when having your hair washed, the chairs were 'massage chairs', and this was a great benefit to customers. But over time, the chairs broke, and were never refurbished, repaired, or replaced, so now customers are left with tatty, uncomfortable, chairs, that don't massage. This is a great shame, as it says to customers that although we're willing to charge more, were are also happy for your experience at the salon to deteriorate, and do nothing about it. I emailed the management about this, as the staff are clearly doing the best they can with the building and furniture dying around them, and they responded by addressing me incorrectly in the email (called me Alex which is not my name), and just offered a "management style" explanation (a lot of words with no actual meaning). Fortunately, the staff on the shop floor are excellent, and they manage to keep the bare threaded reputation of this once enjoyable salon experience alive. If it wasn't for the relationship with the staff, I wouldn't hesitate in finding a salon that invests in their infrastructure and customers. I'd probably say Alex, Emily, Becky and Melissa are the best team of four staff in the world, and maybe even the best human beings. If you could measure their worth in crisps, I reckon it would weigh as much as the known universe. That's a lot of crisps. Going here is a breath of fresh air. If you're used to the air quality in Chernobyl. Most the time it is painless, they're good people. They can make you forget about the day you've had, mostly by making it 50 times worse, you forget about everything up until your appointment. They're good people, smiley, make good coffee, and my hair looks as good as it ever has (not necessarily good) but not bad I guess.

Wow what can I say! 5* service and 5* cut. I'm super impressed with the results and not just my hair. Melissa and the other lovely ladies went out of their way today to make my experience one of the best. It was a great pleasure to have my hair cut at Sarah Hodge and I will be definitely returning and recommending!!