Map
Detailed Information
- Place Types Beauty salon
- Address Lower St, Newcastle-under-Lyme, Newcastle ST5 2RH, UK
- Coordinate 53.0097564,-2.228089
- Website http://nailsbyannabel.co.uk/
- Rating 4.8
- Compound Code 2Q5C+WQ Newcastle-under-Lyme, UK
Openning hours
- Monday Closed
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 5:00 PM
- Saturday 9:00 AM – 1:00 PM
- Sunday Closed
Photos
Reviews
I placed an order during the Black Friday sales and still have not received my order a month later. My order was sent out and then returned to the shipper for some reason. I contacted customer service numerous times asking where my order was and received only generic responses apologising but with no information of when I’d receive my order. Any tracking information I received shows my order has still not been sent out. Avoid if your in need of supplies quickly. My order was for Christmas items which I will obviously not receive in time. I will be filing a PayPal dispute.
Amazing service. Friendly and kind staff. Great selection in the shop. Most beautiful place I've ever been!
Thank you from Yve in leeds.
I ordered over a month ago for a package that was worth $200!! I’m a small business and I can’t afford to lose that much money all at once. Their policies say they ship within the day but that’s a flat out lie. I’ve emailed their customer service repeatedly and it takes almost half a week for a reply each time. They claimed to have sent the package over 3 weeks ago but just got a shipping notification September 24th (I ordered on the 2nd). It still isn’t here. It is now October 6th. By this time the colors I ordered are out of style for this season and I have to order a whole new selection, which for sure will not be coming from here. If you can’t do your job, at least have the decency to admit it so smaller businesses don’t suffer because of your short comings.
Brilliant really loved the place and adore my nails
Love the gels, but I've tried several times to get in touch with someone who can help, by email, phone and Instagram!
I was over charged £24.95 at the Manchester beauty event for a pack of 5 brushes and glue £8.99 that I never got and as a small business it's a big hit!
Will anyone bother to get in touch?? Especially when the girls I work with email and recieve replies in half a day getting free pens and help with any queries or products??
I love the gels but it's so frustrating when I company cant rectify their mistakes!
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