Map
Detailed Information
- Place Types Electronics store
- Address 46 Birmingham Rd, Lichfield WS13 6GF, UK
- Coordinate 52.6835511,-1.8228023
- Website http://www.richersounds.com/stores/lichfield
- Rating 4.6
- Compound Code M5MG+CV Lichfield, UK
Openning hours
- Monday 9:00 AM – 6:00 PM
- Tuesday 9:00 AM – 6:00 PM
- Wednesday 9:00 AM – 6:00 PM
- Thursday 9:00 AM – 6:00 PM
- Friday 9:00 AM – 6:00 PM
- Saturday 9:00 AM – 6:00 PM
- Sunday 11:00 AM – 5:00 PM
Photos
Reviews
V. Helpful staff - got a few purchases here and they've always been very accommodating to my particular needs
The experience wasn't the best. I ended up buying a £16 cable over what I needed too as there was one included in my £370 speakers. They should know their products, especially as they're marketing themselves as experts.
My wife and I called and then visited the Lichfield branch to purchase a new Panasonic OLED television with a sound bar and accessories.
We were greeted by James who offered a 30 minute appointment and he discussed the options for a Panasonic OLED v Sony with accessories to mount the TV.
We required six separate items in total, but due to stock availability and a time constraints, we ended up buying two items, but were given a worthwhile discount which was appreciated given the current climate.
Just a little thanks for the professional service offered.
Also a big thanks to Rob Partridge (and Alan) from the telesales team for there service and patience with my hundreds of questions that I was constantly asking.
Received delivery of the television and very pleased with the product and also the delivery team.
Spot on lads.
Was looking for a new TV for the bedroom. Got through to customer services via phone. Spoke to a really helpful guy called Tom. Was initially only interested in a TV as I had seen some cheap brackets on Amazon which I was going to buy separately but once talking through what I needed in terms of features, I realised what I'd seen on Amazon wasnt right for what I needed. Tom made me a really competitive offer for TV and bracket and the delivery was arranged for the same week. Great service.
Cant help but be quite annoyed with the service.
Rang and booked an appointment in advance. Drove about 30 mins to get there and rang on the way to say we would be a few mins late and to be polite. Told it wasnt a problem as no one else was booked in.
Turned up just as a lady was talking to a staff member outside the shop. They called her in and told me wait outside for 1 minute. 10 minutes later still stood outside in the cold....and yes they can see me through the window. Rang the buzzer to see how long it would be as I was froze. Ignored the buzzer and didn't even look up from the counter although its directly in front of the glass doors. Waited another 2 mins without any acknowledgement or apology so walked away.
Got the impression the shop staff just wanted to finish early and could not care less. I had left my phone number with the booking so they also had the opportunity to call to apologise or to follow up on the sale. They didn't.
Rubbish service, wont use again.
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