Map
Detailed Information
- Place Types Car repair
- Address Lower Milehouse La, Newcastle ST5 6HW, UK
- Coordinate 53.0196622,-2.2459556
- Website Unknown
- Rating 4.5
- Compound Code 2Q93+VJ Newcastle, UK
Photos
Reviews
Always bring my car here. Really nice and I trust them. I have been using them for over 10 years.
Pleasant, professional staff,
Brilliant garage, great service.
I can highly recommend them, and will be using them from now on.
Thank you.
I take all my mot work here, they are punctual and reliable. Happy cheerful staff, it’s always a pleasure to visit.
I've taken my cars for MOT for the past 25+ years and had brilliant, honest and fair service BUT.....
Then the old man Rob retired and his sons took over. Things went downhill rapidly.
My cars started failing the MOT on simple things like brakes and wheel bearing etc which is fine, I accept. BUT.....
H&R Motors did the necessary repairs, I paid £80 to sort the rear brakes, new shoes plus adjustment. 4 months later the handbrake failed while I was towing the caravan. The shoes were down to bare metal and hadn't been replaced or even checked.
Next MOT failed on front wheel bearing and a few other bits. The work was done. I asked for the old parts they had taken off the car, they weren't happy about that and got a little short with me saying they were in the bin and I have no right asking for them. A few months later, I heard a loud wheel bearing noise and assumed it was the opposite side, as only one was replaced. But no it was the one that had supposedly been replaced by H&R motors and I had to pay again to do the work I'd already paid to be done (to another garage as I didn't trust H&R motors any more)
I hate writing bad reviews, especially when it's a business I've used and supported for so long. But I feel the sons are ripping me off, charging for work that hasn't been done.
I take my car somewhere else now!!!
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