Keepers Cottage Boarding Kennels and Cattery

We cannot praise Ross, Laura and the team at Keepers Cottage enough for their care of our collie over the past week. Our much loved boy was shockingly mistreated at our previous kennels, despite boarding there without any cause for concern for over 8 years. Following this incident, we paid a visit to a few alternative boarding facilities ahead of our vacation this year and started to doubt whether we would be able to trust another kennel to care for our pet the way in which we would. We'd read that Keepers Cottage had been taken over by new management in the past few years and despite our initial reluctance (having only ever heard negative reviews of the business as it was previously run) we reached out to arrange a visit and was pleasantly surprised by the response we received, suggesting we call by at any time during opening hours (something that's normally frowned upon or restricted by other kennels). As soon as we met Laura and Ross our minds were instantly put at ease - what a genuinely lovely pair of people! Both were so welcoming and completely open and upfront about the extensive work that they'd already undertaken to get the kennels in the condition that they are today, and the plans they have to make even more improvements over the next few years. Ross' knowledge and love of animals is evident from the questions he asked about our dog, his health and our past experiences and it was immediately apparent that for these guys, this business isn't just a means of income, but a shared and genuine passion shared by the whole family - they really do care about what they do. Due to the past trauma experienced by our collie, Ross recommended that we leave him there for a day to see how he settled before any long term boarding - a perfect suggestion that not only helped him to settle in, but to completely set aside any fears we may have had about leaving him in kennels. I picked him up after a weeks stay earlier today and we were in complete shock over how happy and content he was; he even ran past me, straight to Laura as soon as he came out of his run - if that doesn't speak volumes for how well he enjoyed his stay then I don't know what does! It was clear that he's been well looked after; his bedding wasn't dirty as it normally it, he didn't smell like he's done in the past and he didn't pull and whine to go home like normal. It's evident that he's been well looked after and I cannot thank Laura, Ross, their girls and the team enough - after his stay with you, I wouldn't trust anyone else with the care of our pets. We look forward to many happy stays with you in the future and would wholeheartedly recommend you guys to anyone!

As the owner of 3 Chihuahuas, 1 with the typical Chi attitude, I was anxious about putting them in to kennels. From the first phone call to picking them up the owners & staff were professional and friendly. My dogs were happy to be led into the kennels and came out tails wagging. Highly recommend

Brilliant Kennels, the staff look after the animals as if they are their own, my little dog Fabio is quite nervous but he is so happy here and you can tell he likes the staff. Comes home well and happy, great to have found a place where when I go away I know he is being well looked after, thoroughly recommend.

Molly & Charlie have just returned home following an 11 day stay. I was nervous because it was their first time in kennels but Ross and his staff are so competent and friendly I needn't have worried. They emailed me photos and an update which was very reassuring and the dogs seem very well and happy. Highly recommended.

The owner seems to understand the needs and characters of the difference dogs very well. Taken my dogs for the last three years,.