Map
Detailed Information
- Place Types Jewelry store
- Address 39 The Gallery, Mander Centre, Wolverhampton WV1 3NJ, UK
- Coordinate 52.5844905,-2.1276081
- Website https://www.hsamuel.co.uk/webstore/secure/store/4380/wolverhamp
- Rating 3.8
- Compound Code HVMC+QX Wolverhampton, UK
Photos
Reviews
Expensive. F Hinds have exactly the same stock only cheaper and better customer service too
Not really the fault of the staff here in Wolvo. I ordered a ring off the website as they did not have it in store....the nearest store was Merry Hill and i did not want and have time to travel over there. I paid half of the ring price as deposit and waited for call to pick it up and pay the rest of the full price, however i received a call saying that my ring size was now not available.....oh. I was told the website had not been updated ( over a week ) and that was the reason my ring had not been sent. This internet malarky needs looking at and updating. 4 stars for Wolvo staff as they did there job and were very polite.
Rude staff member. This ginger and middle aged lady on the heavy and short side; served me and she didn’t sound like she wanted to serve. Rings displayed had no variety whatsoever. Looked at wedding rings and the whole platinum pallete of rings was empty, so it was no good visiting if you aim for a platinum ring. There were only other material of rings left. The shop seemed as barren as the lack of liveliness from the staff there.
Staff are rude no enthusiasm no smile or delight in their voices. I had to say Hello first and get the momentum going for them to talk back properly. Pretty sure the woman who was serving had the same name, Teresa (middle-aged looking?!) as Amandeep Dhanda’s review suggested. Where is the customer service?
The staff there or atleast Teresa there are/is tarnishing H Samuel’s reputation.
I went to H Samuel's to have my ears pierced. The man and woman who worked there are very helpful, kind and understanding. I would definitely recommend H Samuel's for this, as I'm really pleased with my experience.
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