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Glasswells Ipswich

Glasswells Retail Park, Ranelagh Rd, Ipswich IP2 0AQ, UK

+44 1473 253164

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Detailed Information

Place Types Department store
Address Glasswells Retail Park, Ranelagh Rd, Ipswich IP2 0AQ, UK
Coordinate 52.0559199,1.1335971
Website http://bit.ly/glasswells-gmb-ipswich
Rating 4.4
Compound Code 344M+9C Ipswich, UK

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Reviews

Ollie Deane (10/19/2020)

You guys have messed me about so much. I ordered wardrobe, chest of draws and 2 bedside tables costing near £800. Was told they would be delivered in 3 weeks. (15/8/20)Would have been perfect timing as this was days after moving into the new house. Got a phone call 4 weeks later to say they are delayed and will be another 2 weeks. Not a issue as I understand with how things at at the moment. It’s now 19/10/20 and I’m still without any bedroom furniture. After many phone calls no one cared and offered to help me out. Eventually I have spoken sense to one of the members of staff and having the wardrobe delivered in a few days. ( this will turn into weeks ) and the rest of my stuff will be delivered before Christmas. Only god knows if he meant this year or next! Basically what I’m saying is they are absolutely useless and couldn’t even run a bath. If the owner would like to call me and discuss, I will remove this review as I know it could ruin business.

Jean Grumann (11/01/2020)

Our first visit to this store and we were very impressed! Wonderful range of furniture and other products. Excellent toilet facilities and the service was fantastic, especially Danielle's! Although we didn't make a purchase we will most certainly return when we can.

Angie Lake (12/14/2020)

Had a lovely lunch at Glasswells for our Wedding Anniversary. Thanks to all the staff for making it special. Highly recommend for food and a very pleasant experience

hltate1 (11/26/2020)

We recently shopped for carpets at Glasswells and received great customer service. The staff in-store were helpful and not at all pushy. A technician came to our home to measure up and quote - he was polite, punctual and thorough. We have been impressed with the service and, when lockdown has passed, hope to place an order to recarpet our home.

francesca welham (11/10/2020)

They have the worst hand sanitizer of any shop I've been in and considering they are a high end store i think this is important for them to change it, its like slime that you can't rub in, your hands are then wet so you can't touch anything. Collected a table and 6 chairs, 2 were damaged, apparently the staff checked them as the box was damaged but they obviously didn't check very well as both chairs in the damaged box were faulty. Thankfully they have good customer service who have arranged for 2 to be delivered but I have had to wait 2 weeks for this.

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