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H&M

32 Gosnold St, Bury St Edmunds, Bury Saint Edmunds IP33 3AA, UK
+44 344 736 9000
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Reviews
Lauren Windmill (11/22/2020)
Till service was slow, and didn't appreciate being charged for a paper bag (without being pre-warned) thought that was only for plastic..
Adam Britton (10/30/2020)
Great system in place and staff at door do hand gels, only let down is only 1 till open downstairs causing more ques
Ben P (11/30/2019)
Hell on earth with clothes. But what do I know I'm a nearly 40 year old guy and this store makes me itchy to tidy the whole place. To be fair the kids clothes are pretty good but it takes a lot of valium to be daring enough to enter
Emily Kruse (08/03/2019)
First review I've ever written.. I had to even recover my account for this, that's how upset I am. I love H&M, great choice of clothes. What completely ruined my experience was the extremely rude woman that served me. Didn't look at me at all, gave me my change in a curt way and overall came across as exceedingly snotty. I see others have written similar reviews about the staff here. I'm autistic and suffer with severe anxiety so it's very hard for me to go shopping. I'm always super polite and tell staff at every shop to have a good day. I'm now worried to go back to H&M because I don't feel welcome and like the place is too good for me. I was smiling at the staff ready to engage in polite conversation but they all looked disinterested and reminded me of popular kids in high school who think they're better than others.
Emily Wall (07/21/2019)
Lovely clothes however staff member who served me was quite rude and didn’t look very happy to be there. He could have been much more professional and wasn’t very friendly at all and was quite sarcastic towards us. It looked quite obvious that he did not want to be there or help people. Love the clothes I got but left quite unhappy about the experience!
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