Map
Detailed Information
- Place Types Dentist
- Address Northgate Business Park, Bury St Edmunds, Bury Saint Edmunds IP33 1AE, UK
- Coordinate 52.2486484,0.7170357
- Website http://www.sycamoredental.com/
- Rating 3.2
- Compound Code 6PX8+FR Bury Saint Edmunds, UK
Openning hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 2:00 PM
- Saturday Closed
- Sunday Closed
Reviews
I know Corona virus has impacted on appointments but this surgery has decided to cancel all but emergencies (even though other surgeries are continuing routine treatment). I've been waiting over a year for myself and toddler to have a check up. They then cancelled an upcoming app and aren't rescheduling or adding people to a wait list....I will need to bombard them when their books reopen and will probably have to wait another 6 months as I had to book months in advance previously (NHS pt's are definitely not a priority here)
Saw Fiona and Nicky today for an emergency extraction. They explained everything clearly made sure I was pain free and were a pleasure to be treated by. Reception was friendly and helpful. Highly recommended practice.
Failed to remind me to book an appointment after not requiring a visit the previous year and did not let me book an appointment but, suggested to ring around other dentists, this is after three years loyalty. Really poor and clearly not patient focused.
Had an appointment the day before Christmas eve and as you can imagine it was a nightmare getting there! We were 5 minutes late and told we could not be seen!
Today my daughters tooth broke due to being turned away at Christmas and when I rang them I got no form of advise about what to do and they wouldn't have us in to be looked at I got given a number for the community dentist and they couldn't help because they haven't seen her before!
I'm fuming and have been completely left in the dark about what to do now or in the future, there has been no appointment booked for her to be seen!
They were more worried about who had responsibly rather than helping my daughter
Was ment to ring me back and never did is this how they treat their NHS patients 😡
It's a shame it's the only one in town
Really doesn't surprise why this practice have so many bad reviews. They don't listen to people and make things up to cover them selfs. Be careful they will try to say something else to blame you not themselves. Very poor service. Very disappointed. Try to avoid if you don't want to be kicked out from practice because of they maiden mistake.
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