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Pound Gates

Hyde Park House, Crown St, Ipswich IP1 3LG, UK

+44 1473 346046

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Detailed Information

Place Types Insurance agency
Address Hyde Park House, Crown St, Ipswich IP1 3LG, UK
Coordinate 52.059527,1.15014
Website http://www.poundgates.com/
Rating 3
Compound Code 3552+R3 Ipswich, UK

Openning hours

Monday 9:00 AM – 5:30 PM
Tuesday 9:00 AM – 5:30 PM
Wednesday 9:00 AM – 5:30 PM
Thursday 9:00 AM – 5:30 PM
Friday 9:00 AM – 5:30 PM
Saturday Closed
Sunday Closed

Photos

Reviews

Sandra Rose (09/16/2020)

BEWARE all flat owners who share a common buildings Insurance policy through the freehold company! There is a CONFLICT OF INTEREST when one flat has eg a water leak from an upper neighbouring flat. The owners of the flat that has had the damage have been shafted into bearing the excess on the policy. In our case, from a £668 claim we have lost £500. We are the victims of the damage, but we have had to pay for it. This company has done nothing to ameliorate the situation. In a professional situation there should not be conflict of interest - eg a Solicitor cannot act for 2 opposing clients. Mrs Sandra Rose

Barry Taylor (03/06/2020)

Steer well clear of this company, terrible service offering cheap prices for poor quality insurance. I would strongly recommend looking for alternative suppliers. Had a really bad experience with these guys and I would hate anybody else to experience the same issues.

Lisa Bell (02/25/2020)

Fantastic company to deal with. Have been our brokers for several years and have excellent service from Neil and Henry. Would definitely recommend them

TheJyates (02/05/2020)

AVOID - Insurers that DONT insure when an accident happens. We have a vehicle that was involved in an accident 3 months ago that Poundgates as our broker selected an Insurer that now will not imdemnify an accident that has happened. This means that we are circa £12-15k out of pocket. We had a vehicle involved in an accident in Belgium that they are saying is not insured unless we notified them in advance of us leaving the UK, HOWEVER we were insured with them for several years under AXA insurance and we had auotomatic EU cover. But when Poundgates changed our policy to DCL insurance, they failed to highlight to us this fundamental change. In all documents we made clear to them we go abroad regualrly and that we were looking for a like for like policy. They are allegely the experts and gave us a policy that is not fit for purpose.

Darren Mee (11/05/2019)

What can I say Kerry sayer has been absolutely amazing in sorting my insurance out. She has beaten all of my other quotes service and telephone mannor absolutely excellent. Thankyou Kerry

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