Map
Detailed Information
- Place Types Car repair
- Address Riverside Business Park Wickham Market, Woodbridge, Wickham Market, Woodbridge IP13 0TA, UK
- Coordinate 52.157565,1.3644953
- Website http://www.kcautoservices.co.uk/index.html
- Rating 4
- Compound Code 5957+2Q Woodbridge, UK
Openning hours
- Monday 8:30 AM – 6:30 PM
- Tuesday 8:30 AM – 6:30 PM
- Wednesday 8:30 AM – 6:30 PM
- Thursday 8:30 AM – 6:30 PM
- Friday 8:30 AM – 6:30 PM
- Saturday 8:30 AM – 1:00 PM
- Sunday Closed
Reviews
Very happy with the service. Rob came out the same day and managed to diagnose the problem very quickly. Offered me a number of options moving forward and was very fair. I will be keeping their number for sure.
Didn't turn up to collect the car as arranged, and didn't call us to let us know that they weren't coming. They gave the excuse that one of their techs had pulled a sickie.
We managed to drop the car to them for a minor service (oil and filter change), and they slapped us in the face again with an invoice for £205 including TWO HOURS labour! For comparison, VW charge £184 for a minor service, and the going rate at an independent around here is £120.
Avoid this garage, it's places like this that give garages a bad name.
EDIT: All the above is factually correct. I don't understand how the garage can dispute it. Also, anyone who knows me would find your accusation of me being aggressive as absolute nonsense - I've certainly never been called threatening! The receptionist seemed intent on causing friction as I was trying to leave.
All the words in the world won't change the fact you tried to charge my partner nearly double the local going rate for an oil service. You throw around false accusations while ignoring that elephant in the room. Shameful.
Just got my Renault Kadjar back after having a full service, car hasn't run this good for ages, very friendly team and will definitely be using this company in the future.
Honest family run business, Used KC Autos twice now and will be using again when needed.
I don't usually write reviews but I was so pleased with the service I received from KC Autos, I felt it was necessary.
I needed a new clutch fitted (which I knew) and a new fly wheel (which I wasn't expecting) but upon investigation the fly wheel did not need replacing. (Very honest as a lot of garages could have fitted and charged for it anyway!)
From the friendly greeting on the phone and at the reception desk to the service received and the price I paid, I would highly recommend.
My final price did not exceed my original quote and I will definitely be back for an MOT in March ;-)
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