bp

Cashier unable to turn the on fuel pump? Total lack of training...

Purchased diesel last week, took advantage of an offer while in the shop, checked receipt after paying and noticed they had charged me full price not the offer. When I questioned this the sales assistant shrugged his shoulders and said it doesn’t scan. I pointed out they have advertising on the shelf edge quoting an offer price and he said to take it up with the manager, who conveniently wasn’t there! Asked for a refund which he did. Asked why they bother having offers if the don’t scan and he just shrugged his shoulders again! Wouldn’t give me an email so I could contact management. Won’t be using these rip-off merchants again, I appreciate mistakes happen but this guys attitude needs sorting.

Friendly and helpful staff. The garage doesn't have customer toilet facilities, which was an inconvenience :-). Despite that, the staff let me use the staff loo instead.

Rude manager.. never going back

No toilet.