Map
Detailed Information
- Place Types Veterinary care
- Address 1 Tommy Flowers Dr, Kesgrave, Ipswich IP5 2BZ, UK
- Coordinate 52.0613694,1.25623
- Website http://www.vets-now.com/find-an-emergency-vet/ipswich/?utm_camp
- Rating 4.3
- Compound Code 3764+GF Ipswich, UK
Openning hours
- Monday 12:00 – 8:30 AM, 7:00 PM – 8:30 AM
- Tuesday 7:00 PM – 8:30 AM
- Wednesday 7:00 PM – 8:30 AM
- Thursday 7:00 PM – 8:30 AM
- Friday 7:00 PM – 8:30 AM
- Saturday 12:00 PM – 12:00 AM
- Sunday Open 24 hours
Photos
Reviews
Few days ago i turned up with dead cat in my arms seeking for help. Unfortunately they couldn't help my Luna but they helped me going through this. We was heart broken and in total shock. Very understanding and loving people are working there. Once again thank you from the bottom of my heart♥️
The care and attention vets now give to the animals is amazing and I had no qualms about going there. I had to have my dog pts on Boxing Day and they were so lovely to us. The dogs have all been with them at one time. As an overnight vet they are pretty pricey, my insurers wouldn’t pay out even half of what their hospitalisation fee is and i think charging as a minimum for 7 hours of care whether they have your animal for 30 minutes or 7 hours is not right. Mine was with them for 9 hours one time and I had to pay for 14 even tho weekdays they only open for 13 hours.
However this is not a moan about staffing or treatment as it’s a head office policy. And every time I was kept abreast of costs and told what they would be at every turn. Tho in a pet emergency it’s not your first thought and you will just say yes.
One last thing I really appreciated the amount of time the vets take to speak to you about your animals health. Whether in person or on phone or during the pandemic prob in the car park, I always felt comfortable with them and the whole team there.
The cost is the only reason for dropping a star.
Unfortunately I had to have my Maltese dog Rocky put to sleep and I took him to Vets Now. The nurse and the vet were amazing. So understanding and friendly. It was one of the worst thing I have ever done, but they made it bearable
We needed to seek emergency vet care in the middle of the night - phoned up, got through immediately and advised to bring our cat along to the surgery straight away. Although not the news we would ever have imagined nor that we could ever have wanted, it was given to us in a professional but sympathetic manner. Everything was clearly explained and both the vet and the vet nurse reassured us of our decision following the prognosis. We were allowed in to the consult room, adhering to social distancing measures, and everything continued to be explained to us throughout - any questions we had were answered in the nicest way possible. We were given the time we needed until we were ready and didn't feel rushed. We were in a state of shock and devastation but we were looked after and supported by caring and compassionate staff.
Never had any problems with this vet. Helpful, polite staff and prices aren’t horrendous.
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