National Tyres and Autocare

Drove in, got 4 tyres changed, drove out again about an hour later. Excellent service! Wheels were perfectly balanced and I am a happy customer!

New battery fitted , wanted to pay in cash as all I had on me , manager aggressive came over said we don't take cash any more , I pointed there are no signs to say otherwise. Said I can pop back the next day with card if it will help , he said we will keep your car until you come back Couldn't accept this and he agreed only this time to take the money The manager went on to say don't come back again and pay with cash Don't worry I won't be

good keen and friedly emplyees. will go again if needed

I’ve used National Tyres in Woodbridge Road, Guildford now three times for separate issues regarding my car. The first time I was immediately impressed by how proficient they were and were able to take my car in the same day and work on it whilst I worked over the road. Not only did the guy (I don’t know his name but he had tattoos and also owned a Bulldog) wait behind after closing as I was unable to leave early due to being in charge that day - but was extremely friendly towards me. This immediately made me feel comfortable and like the team there are trustworthy, especially being a woman and having little to no understanding of car mechanics and have had other garages take advantage of my lack of knowledge. Shortly after, I needed my passenger side seat fixed and the same guy was happy to see my car that morning and fix it, once again whilst I was at work. I booked an MOT last week for Saturday 5th, my only “negative” experience was that when I showed up for my 11am appointment, I was told that they had double booked and instead of phoning me beforehand, waited for me to arrive. However, once again the same lovely guy I mentioned previously quickly resolved the issue and rebooked me for today where the car had its MOT, despite being fully booked. Overall, the staff seem lovely and understanding and more than accommodating. This is definitely a place you can trust. Don’t always believe the negative reviews.

As a long term customer I booked a service and MOT, arrived on time to be told there was no-one there who could do an MOT. No apology and no call to let me know. I had to go somewhere else at short notice which was cheaper and did a better job