Map
Detailed Information
- Place Types Clothing store
- Address 96 The St, Ashtead KT21 1AW, UK
- Coordinate 51.310081,-0.297799
- Website https://www.bridesvisited.co.uk/
- Rating 4.2
- Compound Code 8P62+2V Ashtead, UK
Openning hours
- Monday Closed
- Tuesday 9:30 AM – 5:00 PM
- Wednesday 9:30 AM – 5:00 PM
- Thursday 9:30 AM – 5:00 PM
- Friday 9:30 AM – 5:00 PM
- Saturday 9:30 AM – 5:00 PM
- Sunday Closed
Photos
Reviews
Firstly, thank you ladies! My experiences with Brides Visited have been nothing but pleasant, relaxed and I felt like I was completely in control (as much as a bride can be!) of the situation from choosing my dress, thinking about accessories and any alterations ideas/questions.
My initial appointment with Tracey this year to try on dresses was so different to the other places I'd been too. Tracey really listened to me & my maid of honour on what we were looking for, what suited me and even took the time to get to know who I am outside of being a bride (and of course, keeping within my budget!). I was open and said that I half-knew what I wanted to look at, but was open to other styles of dresses and Tracey really took this into account. I went in not intending to find "the one" but I walked out with it, so thank you!
My 2nd appointment was to try on & collect my dress as it came in (exciting!) and I couldn't have had a better team looking after me that day.
If you're looking for an open & honest shop who will listen to you, go here! I felt no obligation to buy anything which is the most terrifying thing you feel when looking for dresses.
Thank you Brides Visited for making this the most stress-free experience during planning a wedding.
I'm looking forward to seeing you for my adjustment appointments.
Quint shop, in a lovely village feel setting. Warm welcome & personalised visit. Experienced, Understanding & Knowledge provided care shown & given throughout . Listen to & most definitely provided with a beautiful wide selection of choices that matched requirements. Very attentive & friendly Manager/Assistant on hand throughout. We are so excited to return in "Normal" circumstances & shop for bridesmaids/mother of the bride outfits/accessaries etc as large selection stocked. Please to say she said "YES TO THE MOST BEAUTIFUL DRESS" 😍 Pay/Display car park easy to find & in the next road. Last min decision to visit & best decision ever made, seeing my daughter find her dream was a feeling that I can't put into words. Thank you Brides Visited for being part of her special day! Most definitely recommend a visit as this changed EVERYTHING 👰🏼💐🥂
Pushy, abrupt and very unpleasant lady i assume owning it, bad customer service.
Helen who helped me try on dresses was very lovely though and tried to save the situation.
Unfortunately, one of the ladys started talking about the budget and when mine didn’t match her expectations she was making me feel very uncomfortable and made it clear that there was no point in looking for dresses there unless my budget is high. As a customer looking for advice i am not obliged to buy any dresses, this is for my special day after all, it’s not just any dress. Plus on their website they had advertised sale items in store.
This was my first experience in a bridal store. However, I wanted to leave immediately but because we had come a far way, i tried 4 dresses within 15 min as i couldn’t wait to get away. I didn’t feel welcomed and overall it was a very unpleasant experience.
She also suggested cutting down on wedding guest numbers in order to higher up the budget. This is a very unacceptable thing to say.
The one star is for Helen who helped me try on the dresses and has been very friendly and kind from the start.
It is unfortunate that my first ever wedding dress experience was such an unwelcoming and saddening one. I have been to other stores since, have not encountered any rude and condescending comments And found the perfect dress for Only slightly above my Budget. I’m sure being more welcoming, friendly and understanding helps getting peoples budget higher than making them feel so bad. The dresses were not particularly beautiful either.
I visited 13 bridal shops with no success, before visiting Brides Visited and finding my perfect wedding dress.
I was delighted by the broad range of stunning dress styles by different top designers available to browse.
Their way of listening and understanding what it was I wanted was really impressive. They patiently and expertly guided me through the process of narrowing down my choice of dress to the one which was my perfect match. Their warmth and positive attitude made the experience a joyous occasion. And their wisdom and experience confirmed what good hands I was in.
Once I had ordered my dress and it was ready for my first fitting I had yet another enjoyable and seamless visit where they relieved me of any worries I had pre-first fitting.
I was also impressed by their attention to detail when it comes to fitting the dress. They organise several fittings leading up to the wedding with their special tailor.
Brides Visited have been particularly helpful, organised and reassuring during the pandemic and I have my mind at rest when it comes to my wedding dress for my upcoming wedding.
I never write reviews, but here I am for this bridal store as they really did save the day when it came to my wedding dress and I highly recommend to all brides-to-be.
My daughter visited them for her prom dress. Helen was amazing. Completely made us feel at ease, listened to what she wanted and no pressure. Fantastic experience and we came away with the first dress she tried on! Thank you so much. Caireen & Lauryn
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