Map
Detailed Information
- Place Types Electronics store
- Address Unit 46, ashley shoping center, Ashley Ave, Epsom KT18 5AB, UK
- Coordinate 51.332484,-0.268779
- Website http://www.stormfront.co.uk/
- Rating 2.8
- Compound Code 8PJJ+XF Epsom, UK
Photos
Reviews
Great service - polite knowledgeable helpful staff particularly Sam - wouldn’t hesitate to recommend
The service was great, I was served by one of the workers (I think their name was Sam) who was very kind and incredibly helpful, all the staff seemed lovely and happy to help even when it got quite busy and tried as best as they could to fix any problem put in front of them, I share many people’s frustrations as Apple devices/technology as a whole doesn’t work the way we want it to but at least we have people like stormfront to try their hardest to sort it out!
Good service when I purchased my iphone but their insurance I purchased isn’t worth the paper it’s written on as they did not want to repair my broken phone - not very happy with this as it was over £150.
Good when they want you to buy, poor when your product goes wrong. Buy from apple direct is my advice unfortunately.
Quoting from the email they send you for a service appointment “Your appointment slot is for 20 minutes.”
Literally arrived 10 minutes earlier to my appointment, got the hold of one of the customer advisor that I had an appointment ten minutes after and she told me to wait for someone to take care of my case. Had to wonder around the store for more than 40 minutes before being served with 30 minutes delay from the time of the appointment.
The guy seemed overwhelmed because they were too busy and only 3 of them in the shop floor, I think more than overwhelmed, they were incapable of keeping hold of a shop floor. He didn’t care at all about the issue I had and dealt with me by saying that they couldn’t cover the thing without explaining any reasons.
Awful experience
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