Kwik Fit - Sunbury-on-Thames

Have been using this place for many years now and they have always treated me and my concerns with upmost importance. The team are knowledgeable and have made it easy to understand all the mechanical jargon relating to my car. Very professional and quick. I always know i am in reliable hands when I come here. Keep up the good work!

Amazing service. Came in with break issues without prior appointment. They were so busy but still managed to fit me in. Brake pads and discs changed. They even replaced the break fluid and fully cleaned before putting new ones on. Thank you so much guys!!

Been there so many times over the years. Excellent service again, got the online discount price from Riz on the phone, very pleased.

I wasn’t entirely happy with the service I received from the Sunbury branch. The man who I was dealing with seemed very uninterested when speaking with me, like he was tired and couldn’t be bothered with explaining anything in regards to my failed MOT. He gave me a quote on the repairs needed and said I am only entitled to the free re-test if I have them do the work, or if I return the car the next working day... which is fine, but didn’t explain that I could bring it back within 10 days for a partial re-test and pay half the price! I get that this is probably common knowledge, but I’ve never had a failed MOT before, I’m still a pretty new driver, and I just feel like he just wanted to get as much money out of me as possible. So anyway... Because I didn’t know this, once I had my repairs done elsewhere (for half the price they quoted me), I booked another full MOT somewhere else. I then found out this info on the partial re-tests... called him up and asked about it and he said yes... we can do that for you at £17.50.Took it in on a Saturday morning and was told (by the same person)... “as it’s the weekend, it will be £18.75”... but I just thought whatever and because I had to work and they only do the re-tests at 4pm... I had to leave it there and pick it up on Sunday morning. In the end he only charged me £17, which was nice of him... but I was still rattled by the whole palava and his attitude in general. To be honest... due to this experience... I won’t be returning. I feel like the I didn’t receive an honest service.

Booking on line very easy and intuitive. Good price for MOT. Staff member took the car as I arrived. Office staff very friendly and helpful. Waiting are good under covid precautions. Fourth time of using Kwik Fit for an MOT.