Map
Detailed Information
- Place Types Insurance agency
- Address 2 Denmark Rd, Guildford GU1 4DA, UK
- Coordinate 51.2393702,-0.5674655
- Website http://www.vanlinedirect.co.uk/
- Rating 3.5
- Compound Code 6CQM+P2 Guildford, UK
Openning hours
- Monday 8:30 AM – 8:00 PM
- Tuesday 8:30 AM – 8:00 PM
- Wednesday 8:30 AM – 8:00 PM
- Thursday 8:30 AM – 8:00 PM
- Friday 8:30 AM – 8:00 PM
- Saturday 9:00 AM – 2:00 PM
- Sunday Closed
Photos
Reviews
Absolute shambles of a company, avoid at all costs, I'm having an absolute nightmare with these muppets.... More to follow
Like many previous reviews do not touch this company with a barge pole as previously stated by others the quote given is a joke with a cancellation charge after an over inflated price increase following a phone call imediatley after i paid online i was quoted £141 and then it gets changed to £439 the contact staff worker Natasha had no interest in my refusal to pay there £25 cancellation fee i will await the so called call from a manager to discuss.
Please trust mine and other reviews this mob are nothing more then a con Avoid Avoid!
Fast friendly service 😁
Thank you for the friendly and patient service. The two staff I spoke to were so helpful. First time using van line direct and taken out policies with them. Many thanks
Terrible service , they are good at the first contact for your sales of your van policy, however they will let the policy run for a few months before asking to validate NBC , , also they are happy to mirror NCB from another vehicle that you own , until they want to validate, then will not accept your mirrored NCB , at this point they will charge you an additional £220.00 plus admission fee of £35.00 to amend the policy.
Absolutely outrageous company,
Beware as they will quote you a cheap insurance quote but by the end of there service you will pay over the odds .
I have forwarded my experience to the insurance regulator, who was not surprised with my complaint,
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