XXmaps.com

Home United Kingdom England Ernest Jones

Ernest Jones

77/81 High St, Guildford GU1 3DY, UK
+44 1483 565412
Map
Detailed Information
Openning hours
  • Monday 10:00 AM – 5:00 PM
  • Tuesday 10:00 AM – 5:00 PM
  • Wednesday 10:00 AM – 5:00 PM
  • Thursday 10:00 AM – 5:00 PM
  • Friday 10:00 AM – 5:00 PM
  • Saturday 10:00 AM – 5:00 PM
  • Sunday 10:00 AM – 5:00 PM
Photos
Ernest Jones
Ernest Jones
Ernest Jones
Ernest Jones
Ernest Jones
Reviews
AlphaBl\u3 (12/11/2020)
We had ordered one of our engagement rings in another branch and had it send to the Guildford store. We were kept up to date with delivery and when it was in store to pick up. When we went to collect it, Alex was there on hand to serve us. He was very knowledgeable with the products and offered plenty of details to help with our decision We also mentioned another ring that was in a range due to be discontinued in the company that we saw in the other branch but he didn't have. He managed to track one down, ordered it in and sent it off to be resized. When the ring came back to store, the staff were there to ensure fit and style were suitable and that we were happy with our purchase. We know we wouldn't hesitate to go back to see Alex and get our wedding bands!
Sean O'Malley (09/18/2020)
Telephoned this morning to make an appointment to view watches. Very helpful and an appointment was made this afternoon by Jade. I met Jade who was both helpful and knowledgable. I was so happy with the service I purchased exactly the watch I wanted and am extremely happy with it. I thoroughly recommend Jade and her colleagues. 5 star experience
Aaron Taylor-Cotter (08/15/2020)
Tried three times to arrange an engagement ring appointment but had to chase each time as given callback time and day passed with no news. Store staff seemingly completely disinterested in ordering in rings for viewing, no apologies given at any point for the time wasted. First and last time I'll bother with this store, and possibly Ernest Jones too if this is indicative of the company as a whole. Update: Shortly after the review and response from Ernest Jones CS, almost as if by magic, I finally received calls about the rings we wished to view and that they would be in store the next day - unfortunately for Ernest Jones this was a belated effort, as we have since given our business to a competing jewellers in the Friary. This was both down to my fiance finding a ring she was delighted with and the far more personal service offered.
Sorin Carol Ghilicaru (03/12/2020)
Ellie and Maria done an fantastic and very professional job. They made my day. I can thank enough. Well done! I will definitely return soon
Karen Humphrey (01/04/2020)
After waiting 10 minutes to ask to look at a necklace we left and purchased from another store. 2 assistants could see that we were waiting while they were with other customers, but when one became free promptly went and served another customer who had just come into the shop. Dreadful customer service, I will not return.
Similar place
Sacred Geometry
4 Chapel Ln, Northmoor, Witney OX29 5SZ, UK
51.723698, -1.3922801
+44 7388 649994
http://www.creatingsacredgeometry.co.uk/
Studio 35
35 Duke St, Henley-on-Thames RG9 1UR, UK
51.536735, -0.904066
+44 7432 480219
https://www.studio35henley.com/