Mick Jolly

Old school but excellent job done on my repair

Excellent workmanship and great value Mick knows his stuff and is a decent guy

Initially went for advice. This was sound advice and his services in repairing was great. Do not be put off by the unit in which he works! He definitely knows what he is doing, does what he can to help, and is a lovely man. Mick doesn't overcharge either - which is very refreshing!

I had serious damage to my car that I thought would never be repaired to its original state. My car now looks as good as new!! Mick also went above and beyond and attended to another scratch which I had not asked him to look at. Couldn't have asked for better service, and would wholeheartedly recommend him to anyone.

Worse than awful experience here. I went to see if I could get a quote for some damage on my car caused by someone reversing into it. I arrived and asked one of the workers if I could get a quote, and he just stared blankly at me. I kept explaining to him (he still didnt utter a word to me) until eventually he turned around and called who I assume was Mr Jolly. This new gentleman came out and I asked again if I could get a quote. He just stared at me, confused. Never did I think it would be so difficult to get him to take a look... Eventually he told me to bring the car infront of the workshop, where he then had a quick look and showed that my rear bumper was hanging off. So I asked if he could repair the bumper, and he told me that it needed a repaint. I asked about the fact that it was hanging off and asked if he could fix that, to which he looked at me as if I was stupid and simply said 'no'. This is by far the worst customer service I have ever recieved, anywhere. I'm not sure whether I just caught him on a bad day but that should never be an excuse. It felt like he wouldn't give me a time of day, maybe it was because I'm young but needless to say I took my buisness elsewhere. If I could give zero stars, I would. I would recommend PhimFX in Tilford to anyone in the Surrey area. In complete contrast it is the best service I could possibly think of.