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Goldsmiths

Unit SUA, Norris Rd, Staines-upon-Thames, Staines TW18 4UP, UK
+44 1784 492011
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Goldsmiths
Goldsmiths
Goldsmiths
Reviews
Paul Dickens (10/11/2020)
Sales girl was friendly and helpful gave good advice listened to what we wanted
Teresa Davies (09/10/2020)
Friendly staff who you could have a giggle with. Great to see staff stopping people without mask entering the store
Lil (01/31/2020)
Terrible customer service by a lady and a gentleman today, couldn’t be less helpful. Had been given a bracelet by a friend for my bday present- it broke the very next day. I didn’t have the receipt (yet had the Goldsmiths bag and box it had come in) they ‘couldn’t do anything’ and wouldn’t even send it off to be repaired. My only option was to buy another one, no apology, no other suggestions. Luckily I know someone who makes good quality jewellery who will be able to fix it. Surprised by how unhelpful the staff were and upset my friend had to fork out money for something that was such poor quality- avoid Goldsmiths and in particular avoid the Staines store!!
Jason Beckles (06/09/2019)
Visited the store after ordering some jewellery online, click and collect. I'm glad to say I was well treated. I was greeted, welcomed and dealt with by a gentleman called Brendan who, in my opinion, is the gold standard in how to treat costumers. Professional, polite, good humoured and helpful. Fantastic service. Only 4 stars because it was my first time visiting this store, but so far so good.
Mark Grantham-Hall (02/04/2020)
Really, really nice in-store team...
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