Platform Property - Edenbridge & Oxted Full Service Estate Agent

I have been really impressed with everyone that helped my Fiancee and I buy our first house from Platform Property. They have gone above and beyond my expectations and in what has been a very busy time for them. Over this year I have dealt with a lot of estate agencies and Platform Property were certainly the best - I'd highly recommend.

Platform Property stood out right from the start because of their amazing opening hours - seven days a week, 12 hours a day - and their brilliant website. To make absolutely sure we have found the right agent to sell the house of my husband and his brother’s mother we interviewed every big estate agent in Oxted to see how well they would answer all our questions and Platform Property excelled. George, my initial contact was very professional, respectful, friendly, honest and highly enthusiastic. We had several telephone conversations before we chose Platform Property and not once he showed any sing of impatience. Throughout the sale every person we dealt with at Platform was extremely helpful, efficient and transparent and we were always kept in the loop. Once the house was under offer, we dealt with Toni who is the absolute super star — always up-beat, pro-active and she navigated us perfectly through a period which can get quite emotional and nail biting. Platform Property definitely changes the image of Estate Agents and if we ever had to sell a house again in the area, we would definitely know where to go. Highly recommended.

Everything about Platform Property is absolutely spot on, from the very first phone call to the emails after we moved in, everything was done professionally, easily and so efficiently. We had purchased our house through Platform Property 3 years earlier and were ready to move on to something bigger and we had absolutely no hesitation in contacting Platform Property to get a valuation done. After we met Stuart and he spent time not just getting to know our house, but also getting to know us as a family, we had absolutely no doubt that we would use Platform Property to sell our house, we didn't even need to meet any other estate agents. Stuart was friendly, professional and really knowledgable about our area and also the type of house we owned and the best way to market it. Everything from there on was smooth and quick and nothing was ever too much for Stuart and the team, they got everything arranged in good time without putting any pressure on us and in true Platform Property style, they got us 2 viewings within a couple of days and an offer from one of these viewings & SOLD, in less than a week, it was amazing, we could not believe it. Fortunately for us, the house we had seen and already fallen in love with, was on the market with Platform Property as well and so Stuart went straight from sealing the sale of our house, to sealing the purchase of our dream home - all in one Sunday afternoon. It was amazing and it was expertly managed by Stuart. Then comes the long hard slog of solicitors, dealing with the chain and all that panful stuff... but this is where Platform Property really come into their own, they have a secret weapon called Toni who is an absolute star! I can't say enough good things about Toni and how much hard work she puts in on the Aftersales side of things, I genuinely don't know how she does it. We had worked with Toni when we purchased our house the first time and she was a big reason for us coming back to Platform Property again. Toni constantly kept us up to date and was in contact with ourselves, our buyers, our sellers, all our solicitors and the other estate agents in the chain, at least once a week - you don't really need to chase Toni as you know she is on top of it and will always be in touch to keep you up to date, even if she has no real news. She really does make a very stressful time a lot less stressful and it is an invaluable skill. Even when things got pressured and tight at the end, Toni kept going and was chasing everyone daily, making sure everything got done when it needed too. Then once it's all done and you get to pick up your keys, she is there to greet you with her big smile and she seems genuinely excited to see you enter your new home. The whole team at Platform Property are amazing, anyone I ever spoke to when calling was knowledgable of who I was as a customer and status of my house move - I would highly recommend you use Platform Property, they are quite simply the best around and also very good value, especially considering the level of service you get.

Professional outfit, we dealt mainly with George he was extremely helpful and knowledgeable. Acting in the interest of both parties, would recommend.

Everyone at Platform Property I dealt with were professional and responsive however I make particular mention to Toni who helped drive through our sale and purchase completion and called almost daily to update on solicitor progress/queries/manage delays etc. Not only that their pricing is extremely competitive. I would thoroughly recommend and definitely use them again. Thank you everyone!