Map
Detailed Information
- Place Types Lawyer
- Address Concord House, 165 Church St E, Woking GU21 6HJ, UK
- Coordinate 51.3204282,-0.5578919
- Website http://www.moorebarlow.com/
- Rating 3.5
- Compound Code 8CCR+5R Woking, UK
Openning hours
- Monday 8:30 AM – 5:30 PM
- Tuesday 8:30 AM – 5:30 PM
- Wednesday 8:30 AM – 5:30 PM
- Thursday 8:30 AM – 5:30 PM
- Friday 8:30 AM – 5:30 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
A great law firm. Easy to commute to their offices in London, Woking or Guildford
The facts about Barlow Robbins:
1. David Ludlow (partner in Barlow Robbins) told me that my case would cost me £20-30,000 and take 2-18 months. I am then informed, when I am 2/3 through my case, that my costs will be c£100,000 and about £80,000 for the defendant should I lose. It is also 3 and 1/2 years since I registered with Barlow Robbins.
2. Two duplicate charges (£1,218 and £1,218.74 + VAT) were added to one of my invoices.
3. £2,400 I paid to Barlow Robbins for the barrister was used to offset one of my bills. (This is against Client Money Regulations). I only discovered this when Barlow Robbins told me, quite rudely, that the barrister was still waiting for me to pay him.
4. I waited 2 years for an over payment of £200 to be refunded to me.
5. £1,250 + VAT invoice, as payment for a Costs Draughtsman, was sent to me with my final bill on 22 May. David Ludlow (DL) said that it should have been £1,485 but as a 'gesture of goodwill' it was capped at £1,250.
5a. DL later admitted that this invoice was in fact for work done for Barlow Robbins. Credit note issued for £1,500 but no apology given
6. Charged 20 months late, after a court hearing, for travel expenses.
6a. Charged travel expenses for a trainee of BR.
7. Charged for internal emails/tel calls. Example:
a. Barrister's office rings junior solicitor (I am charged £13.50 + VAT).
b. She relays the information to another solicitor (I am charged £13.50 + VAT).
c. He reads it (I am charged another £20 + VAT).
8. BR emails me an appointment date and time (I am charged £18 + VAT).
8a. I confirm this appointment (I am charged another £18 + VAT).
9. I (being polite) inform BR that I have paid money into their account. I am charged £18 + VAT for this email.
10. I am charged £72 + VAT for 4 emails in which I am querying an invoice.
11. At a meeting with David Ludlow in September 2018, to discuss an invoice, he tells me that I am a 'low paying client'. I had at this stage paid over £40,000.
12. Despite Barlow Robbins disputing that they gave me only one day's official notice that they would no longer represent me, that is what happened. The reason? I was too critical of them!
13. A 50% Conditional Fee Agreement (discount) was withdrawn on the flimsiest of reasons and I was told that I had to pay back the 50% discount. This amounted to thousands of pounds.
14. Still waiting, after 4 months and several requests, for Barlow Robbins to give me a breakdown of my £5,000 that they are holding. They refuse to give me this breakdown. No idea why.
Read this for a muddle:
a) Charged and paid £205 for a court fee
b) Later told that it should have been £255 so I pay the additional £50.
c) On final bill I am told that the £205 WAS correct but that another court fee for £255 had not been added to the invoice, so I now had to pay this additional amount.
The above is only a small sample of my problems with Barlow Robbins. In addition to sending me a credit note for £1,500 they have offered to reimburse me just under £7,000 (incl VAT) which I have declined. Most of my complaint they have not looked in to. The matter is now registered with the Legal Ombudsman.
A legal firm that genuinely cares about its clients and who are passionate about achieving the right outcome. For anyone who has never had to use a lawyer before and is a bit daunted by the process (like I was) I'd highly recommend Barlow Robbins.
No faith in this Law Firm total money grabbing firm.
I would strong urge anyone looking not to use Barlow Robbins
Similar place
Boston House, Grove Business Park, Downsview Rd, Wantage OX12 9FF, UK
+44 1235 771234
http://www.coffinmew.co.uk/
The Office Bowen Farm, Park Ln, Laughton, Lewes BN8 6BP, UK
+44 1273 487123
https://www.nigelweller.co.uk/
Foxhunt Green, Heathfield TN21 0RU, UK
+44 1435 813974
https://cnglaw.co.uk/
73A Bell St, Henley-on-Thames RG9 2BD, UK
+44 1491 410393
https://kealyfarmar.co.uk/
64 Bell St, Henley-on-Thames RG9 2BN, UK
+44 1491 570900
http://www.thpsolicitors.co.uk/
50 New St, Henley-on-Thames RG9 2BX, UK
+44 1491 572138
http://www.inheritanceandwilldisputes.co.uk/
50 New St, Henley-on-Thames RG9 2BX, UK
+44 1491 634262
https://www.mercerslaw.co.uk/?utm_source=google&utm_medium=orga
24 Thameside, Henley-on-Thames RG9 2LJ, UK
+44 1491 572323
https://www.blandy.co.uk/
12 Hart St, Henley-on-Thames RG9 2AU, UK
+44 1491 572323
Unknown
12A Hart St, Henley-on-Thames RG9 2AU, UK
+44 1491 414142
http://www.draperlang.co.uk/
Monitor House, 12 Hart St, Henley-on-Thames RG9 2AU, UK
Unknown
Unknown
9-11 Greys Rd, Henley-on-Thames RG9 1SB, UK
+44 1491 411884
http://www.lawrencehamblin.com/?open&utm_source=GMB&utm_medium=
8 Reading Rd, Henley-on-Thames RG9 1AG, UK
+44 1491 411122
http://www.conwayandco.co.uk/
45 Station Rd, Henley-on-Thames RG9 1AT, UK
+44 118 950 2460
http://www.mpmlegal.co.uk/
33-35 Station Rd, Henley-on-Thames RG9 1AT, UK
+44 1491 630000
http://www.kjsmith.co.uk/
The Henley Building, Newtown Rd, Henley-on-Thames RG9 1HG, UK
+44 1491 526708
http://www.tmfamilylaw.co.uk/?utm_source=Organic&utm_medium=Goo
Newtown House, Newtown Rd, Henley-on-Thames RG9 1HG, UK
+44 845 658 6639
http://www.blanchardslaw.co.uk/
1 Berkshire Rd, Henley-on-Thames RG9 1ND, UK
+44 1491 577130
Unknown
Coxon House, Newtown Rd, Henley-on-Thames RG9 1HG, UK
+44 1491 848822
http://www.chilternlaw.com/
Rocky Ln, Rotherfield Greys, Henley-on-Thames RG9 4RE, UK
+44 1491 628716
http://www.conwayandco.co.uk/