Map
Detailed Information
- Place Types Car rental
- Address Lower Forecourt, Road, Horley, Gatwick RH6 0NY, UK
- Coordinate 51.1554737,-0.1597331
- Website https://www.sixt.co.uk/car-hire/united-kingdom/london/london-ga
- Rating 3.8
- Compound Code 5R4R+54 Gatwick, UK
Openning hours
- Monday 8:00 AM – 5:00 PM
- Tuesday 8:00 AM – 5:00 PM
- Wednesday 8:00 AM – 5:00 PM
- Thursday 8:00 AM – 5:00 PM
- Friday 8:00 AM – 5:00 PM
- Saturday 8:00 AM – 5:00 PM
- Sunday 8:00 AM – 5:00 PM
Photos
Reviews
Booked car for a weeks holiday. Arrived at airport and waited 30 mins to be served which was fine as two bookings in front of me. Due to Covid I waited outside.
Took 15 mins to process my booking even though I had updated most info on the website day before.
Car was new however was much smaller than I had booked. I enquired before driving off and was told it was a higher class.
I found later that the car had food under the front passenger seat so am doubtful how effective their Covid clean actually is.
On returning the car I enquired again re the class and the same person told me it was a higher class. I looked up later when home on the Sixt website under ACRISS CODES and found I had been downgraded.
I raised with HO and they gave me refund. Was not happy about incorrect info given by clerk on the downgrade and the cleanliness of vehicle.
Pick up was easy, no hassle and peofessional. Return a little off putting.
The Sat nav(gps) programmed for return point shows drivers to underneath the South terminal!!!!!
Not to the car park area. Bit of a time waste really.
But, having said that the car and return key was a great experience.
I left a sat nav under the seat on return but have had no notification from the branch so that is disappointing, my fault really but a call would have made me give 5 stars.
Really poor experience. No bad charges but terrible customer experience. Treated with absolutely no respect at the rental point (ignored at first, not shown to car, particularly unhelpful when they offered me a car I didn't want). I rent cars several times a year and this was my first (and definitely last) experience of Sixt. PAY THE EXTRA MONEY AND USE A BETTER KNOWN RENTAL CAR COMPANY.
Hired a Clio, which was nearly new. No booklet to explain the controls and staff member couldn’t leave the desk. The hire car parking has been moved from it’s previous convenient location into the multi-storey opposite. The pathways are uneven, it is a long walk up and down ramps and across the road with a wayward trolley loaded with heavy cases.
The staff member was efficient and friendly at pickup and drop-off. The car was clean bearing in mind that it was raining.
As a hire car it was good value for money and bearable for a week but I wouldn’t buy one because of the hard ride.
The cars are great good prices but the staff trying to bully you and frighten you into additional insurance put me right off. I carry my own insurance as I hire cars a lot but even after telling the staff that they continue to try and frighten you to take their cover which is quite expensive...also the damage waiver is unreasonable..much prefer enterprise which allows small unavoidable dents or scratches which are going to happen however careful you are rather than zero allowance but saying that I've never been billed and never had any damages..just puts you on edge with the high pressure upselling and thought slightest scratch going to cost. I was informed I was liable for one million pounds damage and also would have to pay full purchase cost of car if damaged.. unacceptable pressure
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