Map
Detailed Information
- Place Types Car repair
- Address Linton Trading Estate, Worcester Rd, Bromyard HR7 4QT, UK
- Coordinate 52.1848387,-2.486912
- Website http://www.holden.co.uk/
- Rating 3.9
- Compound Code 5GM7+W6 Bromyard, UK
Openning hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
I ordered Stoneguards for 5 3/4 in Headlamps on November 30th. The invoice stated that the item was shipped via First Class post on November 30th and will be delivered on November 30th. As per the website under international deliveries: "Delivery can take up to 8-14 working days from when your order is placed."
I e-mailed customer support on December 14th to inquire about the status of my delivery and the Senior Support Specialist seemed surprised when I told her that their own website said 8-14 days. She informed me that the item has been sent and might take 6 weeks to reach me. No where on their website it says that deliveries take 6 weeks. I was also informed that there is no tracking number and that they had no clue where the item is currently. What kind of First Class post cannot be tracked and takes 6 weeks? This is no good for me as I need to take the item with me abroad before Christmas so basically I will be binning the item when it gets here (if it gets here). I feel robbed. Never ever again.
Very helpful and easy to deal with and parts I needed where in stock.
Scammed by Holden for £13 for next day delivery.Ordered parts and paid extra £13 for next day delivery. Chased Holden as package hadn't arrived only to be told their courier didn't collect the package..
Agent didn't see any reason to let me know, just quoted that the next day delivery rarely happens - the T&Cs state clearly that they take your money but don't have to deliver..
No, we are sorry, No refund..Just happy to scam customers
Avoid this company . They sent me the wrong parts ( costing nearly £400 ) then when I pointed this out they simply said I was wrong. Well a broken down E type on the side of the road ( TWICE !! ) and the fitting of the correct ignition parts supplied on the advice of a proper spares specialist ( which fully resolved the issue ) tells me and any reasonable person I am correct. I gave them every opportunity to resolve but Charlotte refused to supply a refund. I have better things to do with my life than argue with this company so have left this review for a company that does not value its customers.
Shame really
Limped in with a leaking radiator on a Morgan on hire from elsewhere. Our hirer called them ahead of our arrival, we were greeted immediately, the car diagnosed and fixed in 10 minutes, and were even invited to a quick look around the workshop by the technician. Made a potentially disastrous break down an absolute joy.
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