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Detailed Information
Openning hours
  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours
Photos
Heathbrook House Care Home - Bupa
Heathbrook House Care Home - Bupa
Heathbrook House Care Home - Bupa
Heathbrook House Care Home - Bupa
Heathbrook House Care Home - Bupa
Heathbrook House Care Home - Bupa
Heathbrook House Care Home - Bupa
Heathbrook House Care Home - Bupa
Heathbrook House Care Home - Bupa
Heathbrook House Care Home - Bupa
Reviews
Christine Reading (08/11/2020)
Auntie is at heathbrook nursing home has been for around 15 months, l can't fault them in any way they have and are amazing wonderful caring staff the lockdown has been extremely difficult but they have dealt with it in a very professional way l want to thank you all from the bottom of my heart for looking after auntie you are all heroes well done heathbrook auntie couldn't be in safer hands xxxxx
Jan Thompson (09/22/2019)
Unfortunately I have had to submit a formal complaint about the care and treatment, or lack of it, at this home. I was appalled about several aspects of this care home and, as expected, have received a lukewarm apology on one issue and a complete stonewall on the other issues I raised. I personally cannot, under any circumstances, recommend this care home especially at the exorbitant fees they command, even after the death of a loved one !!!!! (Yes, read the small print!! Our family was charged almost £3000 after our mum died ....... for so-called « deep cleaning » even when an article had been left in mum’s room from a previous occupant!! And when I raised a concern about my mum after speaking with her on the telephone it was a full 45 minutes before anyone checked on her !! Silly me - I expected someone to check straight away as I believed she had had a stroke. Absolutely appalling care here.
Tim Freeman (11/15/2018)
My dad is currently here and I cannot fault the way they look after him, the dignity they give him and the home is kept so well.
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