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Peplow Jewellers

25 High St, Worcester WR1 2QU, UK
+44 1905 24026
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Detailed Information
Openning hours
  • Monday 9:30 AM – 5:00 PM
  • Tuesday 9:30 AM – 5:00 PM
  • Wednesday 9:30 AM – 5:00 PM
  • Thursday 9:30 AM – 5:00 PM
  • Friday 9:30 AM – 5:00 PM
  • Saturday 9:00 AM – 5:00 PM
  • Sunday Closed
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Peplow Jewellers
Peplow Jewellers
Peplow Jewellers
Peplow Jewellers
Peplow Jewellers
Peplow Jewellers
Peplow Jewellers
Peplow Jewellers
Peplow Jewellers
Peplow Jewellers
Reviews
TooFarGone (08/27/2020)
Have always loved Peplows as it’s a good longstanding Worcester business but their staff need to learn a few customer service skills and not to be snooty (or even snotty) with customers even when that customer is (only) paying £15 to have a new battery installed in their watch. I was going to purchase my next watch from there but will look elsewhere! Popped in again during 2019 to purchase a Tissot watch but they only had the display model and I felt like they couldn’t be bothered to order one in for me. Went elsewhere and purchased the watch from another local jeweller!
Keith Williams (11/12/2020)
This was the most appalling customer service I have ever encountered. I took two watches in to have the batteries replaced, as Peplows were recommended, when I went to pick them up, the most expensive watch was in a worse state than when I took it in. The watch, a mixture of normal hands and digital display, had no digital display working. When I questioned the disappointing repair, I was told that Peplows were not Accurist dealers and it would be best to find an appropriate dealer. No mention of an apology or refund. This watch has now cost me £150 to have put right. Thank you Peplows, I will never be using your services again...
Adrian Kosa (05/05/2020)
Outstanding customer service from Susannah! She did the extra mile to exchange a watch even in the Lockdown! ... Keep up the great work and best wishes! Thank you
Lynne Taylerson (01/23/2020)
Great personalised service for jewellery repairs and alterations. Attentive, expert and friendly staff. Beautiful range of jewellery and watches too.
Terry BB (07/15/2020)
Extremely disappointed, the worse service I have ever encountered, ever!
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