Clent Hills Vets

We’ve been taking our animals here for 2 years now, we have them all registered for the TLC scheme - which is great! However, it’s the staff that make this place amazing. During lockdown we had to go to the bromsgrove branch which, in my opinion, wasn’t as well run. The Rubery team always call you back when they say they will, they know who you are so you don’t have to keep repeating yourself every time you call and more importantly, they love your animals they way you do. Our boy, Dexter, had many, many visits in the last 10 months before he lost his fight with cancer. They showed him nothing but care and compassion. Then during his final visit, they let him fall asleep in our arms and gave us time to say goodbye to him. I’ve never know any other vets like it, we have the remaining 4 animals (2 cats and 2 dogs) registered there and I’ll never take them anywhere else again. Dex was notorious for not eating, he’d been admitted to another vets several times in the past and we had to bring him home as they were worried he’d not eaten, we even tried to feed him there but he would never entertain the idea. However, Kassie could always get him to eat, and in return for her kindness to him, he showed her love by purring non-stop and occasionally meowing to her when she spoke to him. If you’re looking for a vets practice that actually care for your animal as if it was their own, you’ve found it.

Friendly, helpful, welcoming staff and vet, costs explained and kept to the minimum required in terms of treatment/tests. Overall excellent experience from the first telephone call to the appointment itself. Highly recommend, even the dog enjoyed his visit!

I can't overstate how impressed I feel after taking my dog Nissa here today for the first time. The whole team went above and beyond in their warmth and friendliness. The vet I saw was extremely kind, patient, and helpful despite being tired at the end of a long work day. She understood and answered all of my concerns as my dog has a lot of health issues. She immediately recognised and diagnosed all of my dog's problems as if she'd been my dog's vet for years. All of the staff were wonderful with my dog. The price was reasonable and amazing value for the level of care the vet took. Also, they were covid secure and took it seriously which is great to see. I'm thrilled and very grateful to find such an excellent clinic.

I love this vets. They are brilliant, they are caring and kind. Experienced but not to expensive

The vets was great , everything was explained to me and they seen both of my dogs at the same time , will not be using any other vet and I would strongly recommend clent hills vets to anyone, they are great