Map
Detailed Information
- Place Types Jewelry store
- Address Unit 44 Lion Yard, Cambridge CB2 3NA, UK
- Coordinate 52.204644,0.120979
- Website https://www.ernestjones.co.uk/webstore/secure/store/3466/cambri
- Rating 4.6
- Compound Code 643C+V9 Cambridge, UK
Photos
Reviews
What ever you're paying Richard (the Store Manager) it's not enough.
Great customer service, very professional, give the guy a raise or some shares in the company 😂
I went to the Grand Arcade Store in Cambridge today, to see whether a broken engagement ring could be repaired under my three year cover. I was served by Richard (the Store Manager), whose customer service was second to none from the word go. He was kind & enormously helpful. He spoke to the insurance company & arranged for my engagement ring to be replaced. I was also hoping to get my Wedding Ring re-sized. Richard informed me of a new, pay monthly insurance that they have just started which includes a free gift after three months of a free ring re-size! So I shall be returning to get my Wedding Ring done in three months time! Wonderful customer service with a smile! Will be recommending to everyone! THANK YOU Richard! Xx
I bought a longines watch from here saturday and i was very pleased with how professional the manager was. No hard sell just a great service. Richard gave me a very good price too, even though that particular model wasn't discounted. Overall Very happy with experience. Excellent
Sally was extremely helpful, found exactly the watch that I was looking for at a really great price - couldn't be happier with the service! Highly recommended
Second visit, and still superb service.
Sometimes items go wrong. It's how people deal with the these problems that separates the great from the mediocre.
Ernest Jones Cambridge are in the Great category
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