Map
Detailed Information
- Place Types Real estate agency
- Address Cardiff Gate Business Park, Malthouse Ave, Pontprennau, Cardiff CF23 8RU, UK
- Coordinate 51.5398062,-3.1324857
- Website https://www.regus.com/en-gb/united-kingdom/cardiff/cardiff-gate
- Rating 3.8
- Compound Code GVQ9+W2 Cardiff, UK
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
For well over 1 month now the whole building is just FREEZING, I don't know if they ran out of funds to keep the heat running but to pay to work in a place where it shows 17 degrees and your hands are numb from the cold is beyond ridiculous... worst office building I have worked in.
** DO NOT USE REGUS CARDIFF GATE
before reading this **
Customer satisfaction is clearly NOT a driver for them.
Have a business address service with Regus Cardiff Gate, sent parcels that were within the contractual dimensions.
Then centre team state maximum parcel size is A4 which contradicts the house rules and which they have subsequently confirmed is a mistake.
Had to cancel several parcels en-route at a significant cost.
Barely 48 hours into the contract and they have cost me over £1000 and that’s before the cost of delaying items needed for a marketing campaign.
Based on my experience as a tenant I should have known better than to go back there for any type of service. Reasons separate to the above such as ignoring emails and toilets that will make your skin crawl etc... separate matters which I will review separately.
Craig.
Bought a car here from a dealership that has an office in this building, good deal and was happy with the car I bought.
When our lease came to an end I asked the contact I had at Regus to process the refund of the deposit. I was told that I would need to contact the accounts department. I asked if the accounts department could contact me and was told they couldn't.
I was surprised by this and asked if they were refusing to contact me and the response I got is quoted verbatim;
"No that is very clearly not what I am saying.
As per my previous emails as much as I would like to I cannot do this as it is against Regus procedure and repeatedly refusing to contact the team directly will not receive a solution.
I trust this terminates the email dialogue between ourselves."
My experience is that the staff are rude, unhelpful and ignorant. I'm pleased to be out but would caution anyone against taking on the overpriced office space on offer. They are incredibly difficult to work with.
Was here last week for a local business meetup. The staff are very welcoming and do their utmost to accommodate. Parking can be a challenge and guest permits (available from reception) do need to be displayed as many spaces are understandably tenant only.
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