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Lloyds Pharmacy

Wellcome Trust Mrc Bldg Addenbrookes Hospital, Hills Rd, Cambridge CB2 0QQ, UK

+44 1223 210301

Map

Detailed Information

Place Types Pharmacy
Address Wellcome Trust Mrc Bldg Addenbrookes Hospital, Hills Rd, Cambridge CB2 0QQ, UK
Coordinate 52.1752943,0.1431532
Website http://www.lloydspharmacy.com/
Rating 1.5
Compound Code 54GV+47 Cambridge, UK

Openning hours

Monday 8:30 AM – 6:00 PM
Tuesday 8:30 AM – 6:00 PM
Wednesday 8:30 AM – 6:00 PM
Thursday 8:30 AM – 6:00 PM
Friday 8:30 AM – 6:00 PM
Saturday Closed
Sunday Closed

Photos

Reviews

scott stevens (11/26/2019)

Now a Rowlands Pharmacy and absolutely no good. Over an hour wait for my mum's prescription and we practically came to blows with the pharmacist. Personally I think the dose of drugs he gave us was lower strength than prescribed too

Anne-Sophie De Baets (07/02/2019)

I seriously suggest to look for another pharmacy if you want to avoid a lot of stress and time waste. If you're seeing a doctor at Addenbrookes, make sure to ask them not to send your prescription to this Pharmacist (mine did) but ask for a print-out if you can. If I could give a 0, I would. --- After waiting at Lloyds Pharmacist for 40 minutes, they told me they didn't have the medication and to come back 2 days later. Okay, can happen I suppose. After returning 3 days later (giving them an extra day), they told me they still didn't have it...Wasted an hour of travel for nothing, which can happen. This time, they took my telephone number and said they would let me know. 1 week later, still no idea what's going on, I called them again. This time, they told me they won't be able to get hold of the medication (it may have been discontinued) and I will have to get in touch with the hospital again?! All of this could have been avoided if they just checked that from the start, and gave me a phone call straight away. Meanwhile, I still don't have the medication that I really need.

Ryan M Foster (02/25/2020)

This really is the most chaotic pharmacy you could ever visit for the below reasons 1 The layout .its in the wrong part of the hospital near a busy corridor and restaurant. You cannot sit in the tiny waiting area because of the queues of people. 1 queue people waiting to get served and the one on the right waiting to collect their prescriptions or told to wait get their form. 2. The technology is equally appalling. Often when I was there the small waiting screen went off and no one had any idea of the then waiting times! 3. Customer service. No apology from the staff for the 1 hour wait for my prescription. Not even when I was in 1st queue they told me the waiting times. 4 .Privacy. well this is impossible but fair enough to be expected due to the layout. 5. While I was waiting 2 fellow patients were told the pharmacy did not have their prescription in stock. They should told them when placed the order. 6. Long wait can only mean higher car park charges from the time I eventually get out of the hospital.

Viktoriya Stancheva (11/26/2019)

Waste of time waiting on a queue to be told no item... would be ideal if anyone could have a look before they wait ... poor design!

James Freeman (05/17/2019)

Appalling service. Completely overwhelmed by demand and staff ambling about without a care for the sick people waiting for medicine. A disgrace to this otherwise excellent hospital.

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