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Home United Kingdom England Amber Valley Borough Council

Amber Valley Borough Council

Town Hall, Ripley DE5 3BT, UK
+44 1773 570222
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Detailed Information
Openning hours
  • Monday 9:00 AM – 4:30 PM
  • Tuesday 9:00 AM – 4:30 PM
  • Wednesday 10:00 AM – 4:30 PM
  • Thursday 9:00 AM – 4:30 PM
  • Friday 9:00 AM – 4:30 PM
  • Saturday Closed
  • Sunday Closed
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Amber Valley Borough Council
Amber Valley Borough Council
Amber Valley Borough Council
Amber Valley Borough Council
Reviews
Janine Murray (11/25/2020)
The lady I spoke to today couldn't have been more helpful and has to be one of the most pleasant people I have spoken to on the telephone for a while!
Robert Arnold (09/29/2020)
They don't care about local safety of children, emergency vehicle access to residence and estates. Don't care about people's objections even when overwhelming. Just give planning to anything that lines there pockets because there an irresponsible council and strapped for cash. 😡 Lost my vote
Claire Kay (06/06/2019)
I have just rung Amber Valley Council to amend my banking details for my Direct Debit to pay my council tax. I was put through to the correct department straight away and was met with a very cheerful and polite young lady who quickly did as requested in a matter of seconds. I have also had to do this to another two companies both of which took forever in fact my internet provider took 20 minutes. Well done Amber Valley for being so efficient.
Richard Shaw (07/23/2019)
I had a collection of glass from the house refused and left next to our recycling bin with a sign "Unsafe to lift". There were possibly 6 bottles over the top of the bin which I carried quite easily and safely. On talking to the Council, I was told "It's not within the collection crew's contract to lift unsafe bins". What utter lunacy. By the time that the crew member had gone back to lorry, written out his barely legible comment - he / she could have simply picked up the extra 6 bottles - then left a note saying that, in future, could we put extra bottles in a bag. The person taking the call for the Council was also a very sad example of the Council's attitude - and all of this when recycling is a very prominent issue. The Council need to move away from this pitiful "jobs-worth" approach and start living in the real World. The whole episode is totally pitiful - the individuals concerned should be thoroughly ashamed - although the problem is , no doubt, systemic. Disgraceful - if I could give negative stars, I would. A rating of one star is 5 too many
elizabeth norman (05/24/2019)
Am not sure who I just spoke to on the phone this morning of 25th May regarding a bin replacement but they need to seriously reconsider how they speak to people. We pay our council tax and make a simple request to be spoken to in a snappy, rude and condescending manner? Very disappointed.
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